Tina Mihaylova

Tina mihaylova

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  • Timeline

  • About me

    Product Management Enthusiast

  • Education

    • Sofia university st. kliment ohridski

      2009 - 2013
      Master's degree technological entrepreneurship and innovations in the informational technology
    • Sofia university st. kliment ohridski

      2005 - 2009
      Bachelor of science (bs) informatics
  • Experience

    • Progress

      Feb 2010 - May 2017
      • Manager Technical Support

        Sept 2016 - May 2017
      • Principle Technical Support Engineer

        Feb 2010 - Sept 2016
    • Officernd

      May 2017 - Nov 2022
      • Director Of Customer Service

        Jul 2019 - Nov 2022
      • Chief Support Officer

        May 2017 - Jul 2019
    • Support driven

      Apr 2018 - Oct 2023
      Member

      Support Driven is a community of people in Customer Support and Success helping each other. It’s a place where I’ve always been able to get advice or discuss the latest trends in customer service.

    • Officernd

      Oct 2023 - now
      • Product Manager

        Aug 2024 - now
      • Associate Product Manager

        Oct 2023 - Aug 2024
  • Licenses & Certifications

    • European business competence licence -level c

      International center of ebc*l
      Aug 2016