Experience

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  Macy's credit and customer services, inc.

  Jul 2007 - Feb 2020

  • Maintain and manage calendars for 2 Vice Presidents and 4 Directors• Make travel arrangements, provide detailed itineraries and confirmations• Process expense reports flawlessly in a timely manner and within budget• Screen and handle telephone communication, greet and direct visitors appropriately • Coordinated logistics and ran as point of contact for our Regulatory Audit Meeting• Successfully track all paid time off request and availability of Senior Leadership team to ensure adequate coverage for all lines of business• Schedule meetings which include; colleague focus groups, roundtables, quarterly check-ins and monthly staff meetings• Produce meeting minutes, act on follow up items in a timely manner• Handle sensitive information with the utmost confidentiality • Compose meeting agendas, prepare Ad-hoc reporting and presentation material, reserve conference rooms as well as coordinate catered luncheons for onsite meetings. Plan and coordinate special events such as employee engagement activities, anniversaries, etc.• Provide general office support as needed Show less • Administration of attendance and paid time off record keeping utilizing company systems• Communicated attendance concerns and patterns to Managers and Leads • Tracked all requests for time off and completed monthly schedules for Managers to ensure adequate coverage for the business• Maintained employee department roster and coordinated rallies and team meetings• Created the Manager on Duty schedule and updated changes as necessary• Cross trained to take supervisory calls to allow a reduction in weekend coverage, supported colleagues with escalated customer issues Show less • Assessed leave requests for qualifying conditions and eligibility • Reviewed requests and documentation form both employee and medical provider• Knowledge of federal and state guidelines for CA, AZ, CO and states in the Northwest• Debriefed employees of rules and responsibilities while out on leave of absence including benefit payments, short term disability and FMLA• Operated database to track and monitor leave status• Accurately inputted and maintained employee records in Peoplesoft• Collaborated and handled conflict resolution• Processed terminations, mailed disability letters to associates and maintained open lines of communication with Human Resource Managers Show less

  • Executive Administrative Assistant

    Jun 2012 - Feb 2020

  • Attendance and Scheduling Coordinator

    Sept 2008 - Jun 2012

  • Human Resources - Leave of Absence Coordinator

    Jul 2007 - Sept 2008
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  Gcon inc.

  Feb 2020 - now

  Executive assistant

  • Calendar maintenance accounting for day to day meetings and calls• Scheduling interviews, coordinating client lunches, room reservations and correspondence• Complete time cards, process expenses and reports • Coordinate all travel and hotel accommodations• Other duties as assigned