Experience

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  Accenture

  Feb 2023 - now

  Cloud support engineer

  As a Cloud Support Engineer for the company portal, I am responsible for ensuring the smooth operation and maintenance of the cloud infrastructure supporting the company's online platform. I provide technical expertise and assistance to resolve any issues or concerns related to the cloud environment. My role involves monitoring the system's performance, troubleshooting and resolving incidents, optimizing resource allocation, and implementing best practices for security and reliability. I work closely with cross-functional teams, including developers and system administrators, to deploy new features, conduct system upgrades, and ensure the availability and scalability of the cloud infrastructure. With my strong knowledge of cloud technologies and problem-solving skills, I contribute to maintaining a robust and efficient company portal for optimal user experience. Show less