Experience

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  National informatics centre, meity

  Jan 2005 - Aug 2005

  Project trainee

  - Responsible for development & deployment of financial solutions for local bodies including budget, income & expense planning.

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  Hcl infosystems ltd.

  Oct 2005 - Mar 2009

  Software programmer

  - Responsible for design, development & operations of various financial solutions regarding e-governance in National Informatics Centre including SDLC.

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  Iap company limited

  Apr 2009 - Jan 2010

  Senior software programmer

  - Responsible for consulting, design, development & operations of various financial solutions regarding e-governance in National Informatics Centre including SDLC.

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  Vodafone

  Feb 2010 - Feb 2016

  Manage and Operate various VBS OSS/BSS platform for new VBS services and features as required by the VBS Business teams, network planning and support teams. This includes service fulfillment and service assurance solutions. To interact with various teams like Vodafone internal teams and SI partners for delivering scalable services designs and execute all cross-departmental projects within the timelines.• Analyze the current ongoing process and propose changes that might be required to designand develop the OSS/BSS solution. Relay with the key owners as to capture the key strategic aspects and platform expectant ions in Service Fulfillment, Service Assurance, CRM and Billing, Service Resource Management, Discovery, Activation and Reconciliation• Participate in designing optimum solution based on customer requirements and deliverables.Preparation & review of High level and Low level documents for all major and minor projects andactivities as well.• Managing the OSS application support for production issues. Setting up the support SLAs withoperate teams. Setting up the applications operations process.• Understanding business needs and managing the implementation project with the help of MS partner and other vendors.• Preparing Project reports, updates, track the progress, corrective actions, escalations at righttime etc. Review the projects and activities regularly for monitoring the progress of the projects/activities.• Effective Solution Engineering for all OSS/BSS application requirements.• Delivery Management• User Acceptance Testing & Design Documents• Support to Vodafone Carrier Service• Plan Production roll-out of new changes• Project Plans Tracking and Management Effective Process Enhancements• Application Operations Show less - Responsible for OSS planning & operations.- Application deployment & audit including Infra. access policy design.- New product feasibility analysis, costing and service integration.- Process Management: SLA adherence and quality sensitivity.- Project Management: Migration, tracking of cross-functional activities, their timeline follow-up and escalation of issues requiring higher level engagements, completing process as well as compliance documentation, etc. - Streamlining operations and optimization of NLD/ILD voice traffic making it more reliable & stable.- Conduct audits & bench marking studies to ensure quality, continued availability & efficient usage of resources.- Ensure compliance and timely execution of all projects.- Maintenance and support of application and configuration data.- Access/User management.- Team handling- SLA management.- Vendor Management.- MIS Reporting. Show less - Development of UIs / Modules / Reports for quality / business / planning related requirements.- Planning, Designing & Roll-out of OSS-Infrastructure Applications & Servers.- Streamlining operations and optimization of NLD/ILD voice traffic making it more reliable & stable.- Conduct Audits & Bench marking studies to ensure quality, Continued availability & efficient usage of resources.- Ensure compliance and timely execution of all projects.- Preparing design guides/solution documents, as-built documents, processes, workflows & configuration details etc. Show less

  • Manager - IT Planning & Delivery (Vodafone Business & Carrier Service)

    Jan 2015 - Feb 2016

  • Dy. Manager - IT (Vodafone Business & Carrier Service)

    Jul 2012 - Dec 2014

  • Asst. Manager - IT (Vodafone Business Services & Wholesale Business)

    Feb 2011 - Jul 2012

  • Sr. Executive – OSS Apps. & Infra. Planning

    Feb 2010 - Feb 2011
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  Vodafone idea limited

  Mar 2016 - May 2021

  • Design & Plan OSS Architecture/Solutions for Vodafone Idea Limited.• Create & Implement OSS Network Digitization Solutions for Transport, IP, Fibre, RAN, PACO & Core Network Domains.• Plan & Manage Voice Traffic Performance platform for VCS – Wholesale Voice business.• Create OSS Solutions for Enterprise products & services for Vodafone Business Services (VBS) teams• Plan, Design & Manage GIS platform to fulfill OSS Transformation/Digitization programs.• Provide IT & Automation Support for Audit, Security, Regulatory & Legal Compliance. Show less • Design & Plan OSS Architecture/Solutions for Vodafone Idea Limited.• Create & Implement OSS Network Digitization Solutions for Transport, IP, Fibre, RAN, PACO & Core Network Domains.• Plan & Manage Voice Traffic Performance platform for VCS – Wholesale Voice business. • Create OSS Solutions for Enterprise products & services for Vodafone Business Services (VBS) teams• Plan, Design & Manage GIS platform to fulfill OSS Transformation/Digitization programs.• Provide IT & Automation Support for Audit, Security, Regulatory & Legal Compliance. Show less

  • AGM - OSS Transformation & Planning

    Mar 2021 - May 2021

  • Sr. Manager - OSS Transformation & Planning

    Mar 2016 - Mar 2021
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  Tata consultancy services

  May 2021 - now

  Associate consultant