Experience

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  States courts

  Jan 2006 - Jan 2013

  Executive assistant

  Responsible for managing the Judge’s diary, and providing secretarial and administrative support to the JudgeAssisted in the smooth operation of the trial and mentions courtsInteracted with members of the public, accused persons, lawyers, district judges, magistrates, and other officers of the courtsManaged the registration of criminal appeals, Magistrate Complaints, and applications for court records in criminal proceedingsProvided input and participated in projects designed to provide support to the functions of the State Court officeCoordinated communications including taking calls, drafting and responding to emails, and educating the public on court procedures and policiesPerformed secretarial duties for the Judicial Officer, earning high praise for attention to detail and exemplary job performance Show less

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  Ntrust singapore pte ltd

  Jan 2006 - Jun 2006

  Personal assistant to managing director

  Responsible for answering and directing phone calls, replying to email, telephone or face to face enquiries and preparing company letters related to immigration mattersManaged Managing Director’s electronic diary, assessing priority of appointments and reallocation as necessaryProcessed client portfolios and monitored customer applications, keeping sensitive personal information full confidentialScheduled appointments, maintained an events calendar, and sent remindersHandled all the payments and prepared receipts and invoices for payments; reduced delinquent accounts and late paymentsPrioritized and managed multiple projects simultaneously and follow through on issues in a timely mannerScheduled meetings by preparing meeting papers, obtaining briefing materials and presentations, and taking minutes when requested/where necessaryActively involved in marketing meetings to coordinate marketing strategies and helped to increase the client base Show less

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  Public service division

  Jan 2013 - now

  Senior executive assistant

  Manage administrative, coordination and logistical work for the Public Service Commission Secretariat to facilitate the smooth implementation of a file classification review, appraisal exercise and any ad-hoc knowledge management requestProvide support to six officers in searching for precedent cases and files, uploading government circulars, drafting generic replies, retrieving past policy review documents, and filing relevant correspondences in their respective filesEdit and upload documents to HR portal when CM and CDT team instructedCollation of precedents/past circulars for the re-employment review and made a literature review on the summary of changes to be made to the old clauses and pulled out the past circulars that need to be changedMaintain a jobs bank master list and liaise with agencies to make referrals for active job seekers in our databaseMaintain Director’s agenda and assist in arranging meetings and managing calendarRecognized as the subject matter expert on workplace flexibility, answering queries from 93 public agenciesManage Ask 'Jamie' Virtual Assistant Project by clearing inbox daily basis and generate statistics of the usages on a monthly basisCreated a survey pool to support the agencies to get permission from MTI and to allow continuous work of private sector employees Show less