Akshi Goel

Experience

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  TotalCtrl

  Aug 2018 - Jul 2023

  Manager - Data Analyst/Customer Success

  • Built strong relationships with customers to drive high customer retention and loyalty.• Conducted onboarding, training, and renewal meetings for all assigned accounts.• Communicated customer feedback to the tech team and monitored account risk.

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  Statkraft

  Oct 2023 - now

  SAP BPC/ SAC Consultant

  - Work closely with Business on the planning/forecasting processes and maintenance- Worked as a support during forecasting process and resolved issues in BPC backed (BPC Admin, BW) and frontend (EPM)- Work closely with IT on the interfaces and backend/database related items- Responsible day to day BPC system processes- Manage BPC implementations of enhancements/roll outs that includes Design/Development/Testing- Prepare system for Businesses before forecasting/ Planning, Master data load Rates , Prices load in BPC.- Development and support of all BPC objects that includes reports, input templates, master/meta data, logic scripts, business rules, BPF, work status, Data manager packages etc- Designed & Configured Task profiles, Data access profiles and Teams, and Users to teams in BPC & SAC.- Manage system performance- Manage production support issues- Mangaed & Designed story for businesses quarterly report in SAC- Developed queries in BW to support dashboards in SAC- Provided end to end training to Business Users in SAC & BPC.- Worked with Business in developing Models, Dimension, Members & Hierarichies in SAC & BPC.- Developed Input forms in SAC Analytics Cloud Add in for Business.Part of migration of BPC system in SAC. Show less