Sabrina Tallant

Experience

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  Sunbelt Sportswear

  Jun 1993 - Jul 1994

  Telephone Sales Representative Supervisor

  Coordinated work schedules for 15 representatives; handled escalated customer service issues; trained new employees on phone/computer systems, customer service techniques and company corporate culture, coached telephone representatives to achieve highest level of customer satisfaction; created and reviewed individual evaluations for 15 employees.

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  USAA

  Jul 1994 - Aug 2022

  In my current position I synthesize key information, data and research in order to recommend information governance initiatives that meet business goals, develop information and data governance policies, guidelines, procedures and communications, consult with architects to develop implementation road maps based on "as is" and "to be" gap analysis as well as best practices and tools based on organization need and ability to accept change, partner with internal groups and/or vendors to maintain complete and accurate meta-data information using querying and other system tools to produce required reports, anticipate, analyze and effectively resolve problems and issues, identify when and how to escalate problems to the appropriate level and acquire and apply a broad-based knowledge of various lines of the business, channels and their applications and processes. Show less Conceptualized, developed and managed a quarterly "scorecard" system for all suppliers to govern performance and compliance with product standards and expectations; governed all 3rd party supplier relationships to include inventory management, delivery and quality compliance and conflict resolution; analyzed sales results to project future sales; managed inventory levels valued between $2.4 million and $4.5 million utilizing reorder points and a just-in-time inventory process; launched a "closeout" program buying jewelry closeouts from suppliers to bring exceptional value to the membership; facilitated and managed company retail website to include addition and editing of all product and information; participated in the selection, testing and implementation of new website platform and format, assisted the Jewelry Buyer in identifying potential vendors and product sources, assisted in locating loose diamonds for purchase by members using knowledge of diamond characteristics and diamond pricing; worked with 3rd party suppliers to ensure quality of product and delivery requirements were met according to established policies and procedures; worked with Enterprise Marketing for large scale marketing and digital billboard campaigns. Show less

  • Scrum Master Senior

    Feb 2019 - Aug 2022

  • Information Governance Advisor

    May 2016 - Feb 2019

  • Auto Adjuster III

    Aug 2014 - May 2016

  • Inventory Planner

    Jul 1994 - Aug 2014

  • Merchandise Technician

    Feb 1999 - Oct 2001

  • Administrative Assistant

    Jul 1994 - Feb 1999
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  Applied Research Solutions

  Aug 2022 - now

  Project Manager