
Timeline
About me
Searching for work in the twin cities.
Education

Northern michigan university
2019 - 2019Bachelor's degree pre-medicine/pre-medical studies
Lansing community college
2020 - 2023Bachelor's degree sociology
Experience

Dansville mercantile
Jul 2018 - Jul 2019Deli clerkThe Dansville Mercantile is a cross of a convenience store and a deli. Working there, I was assigned with running a register, taking deli orders, maintaining stock/appearance of the store as well as closing.

Mcdonald's
Jan 2020 - Aug 2020Restaurant crew memberAs a Crew Member at Mc Donalds I was primarily placed at window to take orders and receive payment. I often worked closing shift and was sometimes asked to help at other locations.

Shipt
Jan 2021 - Aug 2021Grocery shopperUpdates were sent to consumers when entering and leaving the grocery stores. I would double-check shelves for items that seemed out of stock. All replacements and substitutions were confirmed through text or call depending on customer preference. I made a special effort to make all of my deliveries on time and plan around travel from the grocery store. Key Achievements: o Completed over 100 orders. o Consistently received customer ratings averaging 5 stars. o Exercised high level of time management to assure orders were complete above customer expectation. o Practiced quality control to find customer the freshest produce. o Excellent communication skills with customers. Show less

Vector marketing
Jun 2021 - Jun 2021Beginner sales representativeI sold Cutco knives under the training of Vector Marketing. While selling I made calls and appointments, answered customer questions, learned about customer needs to create best deal possible and managed calendars and memos.

Spin
Aug 2021 - Jun 2023Operation specialistI worked night shift at Spin in MSU. As an Operations Specialist, I organized and charged scooters, answered customer questions, resolved customer problems, and worked independently through apps.

H&r block
Jan 2023 - Apr 2023Associate team leadSeasonal position. Hired in as a Customer Service Representative, but got promoted within first month. In charge of employee’s work schedules, relaying administrative information and reports to office members, managing confidential client files, training and advising new CSRs, managing client meetings and service feedback.
Licenses & Certifications
- View certificate

Customer service: handling abusive customers
LinkedinMar 2024 - View certificate

How to be an inclusive leader (getabstract summary)
LinkedinMar 2024 - View certificate

Hr foundations: core human resources
LinkedinMar 2024 - View certificate

Word essential training (microsoft 365)
LinkedinMar 2024 - View certificate

How to talk to anyone (blinkist summary)
LinkedinMar 2024 - View certificate

Delegating tasks
LinkedinMar 2024 - View certificate

Managing up
LinkedinMar 2024 - View certificate

Learning excel desktop (microsoft 365)
LinkedinMar 2024
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