Experience

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  Abbott

  Aug 1999 - Mar 2014

  Customer service trainer/hiring team/sr. credit analyst

  • Served as a team member on the hiring team which was responsible for efficiently interviewing and hiring candidates.• Trained call center representatives, met the needs of over 60 associates, and created training curriculum for staff.• Scheduled training conference rooms, coordinated coaching liaisons for associates, and provided available resources.• Managed senior level account credit ledgers of $1.3MM and developed measurable best practices for staff solutions.• Aided in retaining contract agreements with the company while maintaining relationships in order to grow the business.• Diagnosed customer issues, provided solutions to complications, and ensured compliance with company regulations.• Sourced product orders, provided back-office support, conducted training classes, and managed hiring processes. Show less

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  Nationwide insurance

  Mar 2014 - Jan 2019

  • Maintained employee profiles, updated information for audits, processed check requests, and expensed new advances.• Efficiently assembled materials, prepared detailed exhibits for reports, and coordinated special projects as requested.• Posted job advertisements, conducted interviews, and aided candidates through the interview and onboarding process.• Provided support to 2 Associate Vice President's in the HR department according to strict specifications/regulations.• Supported HR-related training programs, workshops, and seminars and coordinated logistics for new hire orientations.• Oversaw HR events, coordinated management-employee communications, and implemented HR best practices.• Continuously recruited and vetted candidates, issued employment contracts, and responded to candidate inquiries. Show less Perform diversified and confidential secretarial and administrative duties in support of 3 Assistant Vice Presidents and one Vice President Level Executive as well as support the needs of their 30+ project team members• Maintain executive's calendar and e-mail calling out any conflicts and action items • Schedule meetings including video conference and other virtual meetings, traditional conference rooms, prepares and sequences agendas• Assure that established schedules are maintained and provide viable solutions• Coordinate travel arrangements for executives that include: flight and hotel reservations, ground transportation, meeting schedules, and itineraries• Process expense advances and reports, and other routine requisitions to pay bills, clear expenses and/or order supplies• Maintain and update office records, organizational charts, rosters, directories and/or manuals• Assure that financial disbursement codes reflect valid expenditures are used with the utmost integrity• Arrange for the on-boarding of new team members including moving arrangements, appropriate systems access and transfer of appropriate personnel records Show less

  • Executive Assistant Human Resources

    Aug 2017 - Jan 2019

  • Sr. Administrative Secretary, Commercial Lines Transformation Team and Middle Market Business Dev

    Aug 2014 - Aug 2017

  • Member Care Representative I/II Personal Lines

    Mar 2014 - Aug 2014
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  Battelle

  Jan 2019 - Jul 2020

  C suite sr. executive hr assistant/specialist to svp human resources and vp education/philanthropy

  • Collaborated with leadership teams to provide guidance and support to staff members and oversaw special HR projects.• Managed all aspects of the HR team, facilitated communications, supported improvements, and executed HR events.• Provided support to recruiting specialists, coordinated employee orientations, and maintained employee records.• Supported all internal and external HR-related inquiries/requests and served as point of contact for benefit vendors.• Aided in recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.• Streamlined performance management procedures, coordinated training sessions, and effectively processed payroll.• Completed termination paperwork, coordinated exit interviews, and kept up to date with the latest HR trends/processes. Show less

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  Owner-clcentral notary service, llc

  Nov 2020 - now

  Notary public and loan signing agent(contract closer)

  • Successfully interacting with clientele from diverse sociocultural, educational, and ethnic backgrounds to fulfill needs.• Translating documents to all levels of understanding and explaining the purpose of each document being signed.• Collaborating with title/mortgage companies as well as third parties to meet with borrowers, sellers, and buyers.• Facilitating paperwork regarding loans, purchases, and sales of real property according to strict regulations/processes.• Providing all notary information to clients when needed and enforcing notary regulations to ensure legal compliance.• Maintaining a log of notary clients in order to provide proof of notary services and supply all documentation if needed.• Consistently using embossed seal or stamp by Notary Public to verify presence at signing and provide notary approval. Show less