Experience

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  Desert palace casino

  Dec 2000 - Aug 2002

  Casino pit manager

  1. Supervision of Table GamesOversee gaming tables: Supervise dealers and table games (such as blackjack, roulette, poker, etc.) to ensure they operate efficiently and fairly.2. Staff ManagementSupervise dealers: Manage and monitor dealers to ensure they are performing their duties correctly and professionally.3. Customer ServiceVIP relations: Interact with high-rollers and VIP customers, ensuring they are well taken care of and receive exceptional service.Problem resolution: Address customer concerns or complaints promptly to maintain a positive gaming experience.4. Game Integrity and Fair PlayEnsure fairness: Monitor game outcomes and dealer actions to prevent any fraudulent activity or collusion between players and staff.5. Money Handling and AccountabilityMonitor betting: Ensure proper handling of chips, bets, and payouts by dealers, and verify that all transactions are accurate.6. Compliance with RegulationsGaming laws: Ensure the casino complies with all local, state, and federal gaming regulations.Surveillance cooperation: Work with the surveillance team to monitor player activities, ensuring no foul play occurs.7. Reporting and Record KeepingIncident reporting: Document any disputes, rule violations, or suspicious activities in formal reports to management.Game logs: Keep accurate records of the daily operations of the tables, including table earnings and incidents.8. Problem Solving and Crisis ManagementConflict resolution: Act as the first point of contact for resolving disputes between players or between players and dealers.Handle emergencies: Respond quickly to any emergencies, such as medical issues or security threats on the casino floor.9. Customer Retention and EngagementCustomer engagement: Engage with customers to build relationships, encourage repeat business, and enhance their gaming experience. Show less

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  Le grande casino

  Aug 2002 - Sept 2003

  Casino manager

  1.Operational ManagementOversee daily operations: Ensure the smooth functioning of the casino floor, restaurants, bars, and other entertainment facilities.Monitoring gaming activities: Ensure all gaming operations (table games, slot machines, etc.) are running properly and efficiently.Schedule management: Create and manage staff schedules to maintain adequate coverage and service levels.Inventory management: Ensure proper inventory levels for gaming supplies, food, and beverages.Vendor relations: Manage relationships with suppliers for slot machines, gaming tables, and other essential equipment.2. Staff Supervision and TrainingHiring and training staff: Recruit, train, and mentor dealers, supervisors, security personnel, and hospitality staff.3. Customer Service and RelationsVIP and high-roller relations: Build relationships with important customers to encourage loyalty and repeat business.4. Financial ManagementBudgeting and financial reporting: Oversee the casino’s financial performance, including revenue from games, restaurants, and other services.5. Compliance and SecurityRegulatory compliance: Ensure the casino adheres to local, state, and federal gaming regulations.6. Marketing and PromotionsPromotional campaigns: Work with the marketing team to create campaigns that attract new customers and retain existing ones.7. Problem-Solving and Decision-MakingCrisis management: Quickly resolve emergencies or unexpected challenges, from technical issues to disputes.Strategic planning: Develop long-term strategies for the growth and profitability of the casino.8. Technology ManagementMonitoring systems: Oversee the use of technology, such as surveillance systems, security software, and casino management systems.System updates: Ensure regular maintenance and updates for gaming machines and software to avoid downtime. Show less

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  Remax

  Nov 2003 - Jan 2006

  Sales specialist

  1. Property Evaluation and PricingConduct market analysis: Perform a Comparative Market Analysis (CMA) to determine the appropriate asking price for the property by comparing it to similar homes recently sold in the area.Advise on pricing strategy: Help sellers set a competitive and realistic price based on market conditions, location, and property features.2. Marketing the PropertyCreate a marketing plan: Develop a comprehensive strategy to promote the property, including online listings, open houses, and targeted marketing.3. Handling Inquiries and ShowingsField inquiries: Respond to calls, emails, and messages from potential buyers and agents representing buyers.Schedule property showings: Coordinate and conduct private showings of the property for interested buyers.4. Negotiating OffersReceive and evaluate offers: Present any offers from buyers to the seller, providing a detailed explanation of the terms and conditions.Negotiate on the seller's behalf: Act as an intermediary between the seller and potential buyers to negotiate the best possible terms, including price, contingencies, and closing timeline.5. Facilitating the Transaction ProcessManage paperwork: Assist with preparing and reviewing all necessary documents, such as purchase agreements, disclosures, and contracts.Coordinate inspections: Schedule home inspections, appraisals, and any other required evaluations of the property.6. Closing the SaleGuide seller through closing: Help the seller understand the closing process and ensure all necessary documents are signed and submitted on time.8. Compliance and Legal ResponsibilitiesEnsure legal compliance: Make sure the transaction complies with all local estate laws and regulations.Disclosure requirements: Ensure all required property disclosures are provided to the buyer.9. Building Relationships and Generating Leads Show less

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  Umkhumbi wethemba developers

  Mar 2006 - Dec 2011

  Managing director

  • Consortium team leader on all projects• Identifying and comprehensive analysis, due diligence of all opportunities• Extensive travel throughout Africa with negotiations at senior Government level• Raising of required capital and budget controls

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  Blackcap petroleum

  Jun 2011 - Jan 2015

  General manager

  Head of Petroleum Division.Part of team that started division.2014/2015 Financial Year end R200 million t/o

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  Blackcap trading

  Jul 2012 - Jan 2015

  Head of trading

  Trading in Coal, CementTender Procurement and SubmissionsMine ProcurementProject Management

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  Limitless world (pty) ltd

  Oct 2015 - now

  - Executive Management of Company Finance and Operations- Monthly reporting to Board Members financial planning including cash flow, ROI, net profit margins, debt to equity ratio, OPEX, monthly and yearly forecasting.- Identifying risk and opportunities – capital/investment strategies, market trends- Implementation of operational strategic plans, processes and policies- Product turnover vs employee utilisation- Focus on customer satisfaction by ensuring sustainable turn-around times. - Successful negotiation of long-term contracts – for example – negotiated the successful terms to supply PnP stores nationally with fuel for generator consumption.- Ensuring alignment of various departments Show less

  • Chief Operating Officer

    Oct 2015 - now

  • Chief Operating Officer

    Oct 2015 - now