Experience

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  Amc theatres

  Apr 2016 - Mar 2020

  • Senior Manager

    May 2018 - Mar 2020

  • Team Supervisor

    Mar 2017 - May 2018

  • Crew Member

    Apr 2016 - Mar 2017
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  Adt

  Apr 2020 - Feb 2021

  Sales representative

  Retention specialists are responsible for handling inbound phone calls from prospects looking to cancel a previous appointment or installation date. I am responsible to engage with interested Security and Smart Home customers determining original needs and offer solutions to resolve any issues or concerns. I use consultative sales skills to assist in explaining product benefits and features, overcome objections, and leveraging salesforce to close the sale

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  Safelite

  Apr 2021 - now

  Senior warehouse associate

  Warehouse associates are responsible for the day-to-day operations of a warehouse. I receive, store, and ship products, pick and pack orders, manage inventory, conduct quality control, and operate warehouse equipment. I must be organized and have a strong attention to detail to ensure that products are handled and shipped correctly. I must also be able to solve problems quickly and efficiently, and communicate effectively with both clients and colleagues.

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  Trailhead by salesforce

  Aug 2022 - Jan 2024

  Salesforce administrator

  Salesforce is a cloud-based Customer Relationship Management (CRM) platform that helps businesses manage their interactions with customers. I am responsible for setting up and managing Salesforce for various businesses and their needs. This includes tasks such as creating and configuring users, managing data, and building reports and dashboards.

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  African library project

  May 2023 - now

  Salesforce administrator

  We start libraries in English-speaking African countries that have a significant need for books and feature political stability, reliable transport of books to destinations, and a network of local organizations capable of organizing donated books into real working libraries. The African Library Project is currently active in Botswana, Ghana, Kenya, Malawi, Lesotho, South Africa, and Uganda. Within each country, we can focus on specific regions based on our Partners’ location and ability to distribute libraries. This focus also allows us to make a specific impact on the educational resources available to those in under resourced areas. My role as the Technology Admin is that I am responsible for managing and optimizing our Salesforce platform to streamline processes, enhance data accuracy and empower my team Show less