Experience

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  Hospital sírio-libanês

  Mar 2005 - Sept 2008

  Hospital administrative assistant

  . Provide administrative support to hospital staff and management.. Schedule appointments, manage patient records, and maintain databases.. Answer phone calls, respond to emails, and direct inquiries appropriately.. Prepare reports, memos, and documentation as needed.. Ensure compliance with hospital policies and healthcare regulations.. Maintain inventory of office, medicine supplies, and place orders when necessary.

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  Randon s.a.

  Oct 2008 - Jul 2013

  Quality analyst

  • Management of the continuous improvement.• SAP-QM implementation - Key user.• Investigate operational problems affecting production and deal with them in a systematic, methodical manner.• Development and control of SOP.• Collecting, analysis and generation of data reports, process monitoring.• Quality planning and risk analysis.• Develop FMEA, KAISEN and SPC. • Prepare filed checklist in advance for audits.• Development of internal audits.• Monitoring of external audits.• Control and treatment of non conformities.• Promote 5S Conception.• Control of equipment calibration.• Conduct regular product inspections.• Management of customer complaints.• Develop Monthly reports to the top management. Show less

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  Deniplastik industry and trade in plastics ltda

  Jul 2013 - Jan 2014

  Production and processes consultant

  . Development of Value Mapping Analysis.. Process mapping.. Takt time analysis.. KPI’s development.. Product viability.

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  Deniplastik industry and trade in plastics ltda.

  Jan 2014 - Nov 2017

  Production engineer and processes.

  • Production and process management.• Organize, plan and maintained production lines.• Improve existing operations, incorporating new methods and processes.• Develop criteria and specifications of performance of processes.• Focused in reducing setup times• Effectively support the production floor as needed• Develop procedures and standardized work• Develop FMEA, PPAP, SPC, APQP and MSA.• Develop and implementing layouts for manufacturing cells• Risk management.• Assistance with the development of projects and services.• Management of the continuous improvement.• Implementation of the Quality System.• Investigate operational problems affecting production and deal with them in a systematic, methodical manner.• Develop monthly reports about continuous improvements.• Training, development of internal audit.• Prepare filed checklist in advance for audits.• Development of internal audits.• Monitoring of external audits.• Support review customer complaints, ensuring corrective actions are closed timely manner.• Support sales a customer service team with technical support.• Develop Monthly reports, to the top management, about Quality versus productivity. Show less

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  Health service accreditation

  Apr 2016 - Dec 2017

  Enterprise resources planning project manager

  . Mapping the macro process and identify each step.. Value chain identification.. Mapping and development of KPI's.. Dashboard development.. Mapping of needs between processes and definition of internal and external customers and suppliers.. Create, track and report on project timelines.. Responsibility for financial reporting on the project including tracking deliverables and invoicing.. Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.. Lead problem solving and resolution efforts.. Prepare and present project information to Stakeholders.. Understand the needs of different customers, whether internal or external, and ensure the definition of clear and complete user stories.. Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.. Manage release of products, documents, and components.. Review & approve validation / test plan to ensure products meet design performance targets.. Identify risks associated with the projects (design, quality, timing, cost), report out findings, employ risk mitigation and risk management methods. Show less

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  Labina-fundição injectada ld

  Dec 2020 - Feb 2021

  Project leader

  . Manage release of products, documents, and components;. Review & approve validation / test plan to ensure products meet design performance targets;. Lead change management for project portfolio. Ensure change control process is always followed;. Lead Failure Mode and Effects Analysis (FMEA) process, and ensure it’s completed on time and to customer’s satisfaction;. Identify risks associated with the projects (design, quality, timing, cost), report out findings, employ risk mitigation and risk management methods;. Manage prototype RFQ process, and manage prototype builds to ensure on time delivery to customer;. Create and manage project timing plans;. Identify technical issues and resolve them utilizing 5D, 8D, DMAIC, DFSS, Lean 6-sigma problem solving methodologies;. Act as the interface for customers and suppliers when it’s necessary; Show less

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  Labina-fundição injectada lda

  Mar 2021 - Apr 2023

  Project manager

  . Create, track and report on project timelines;. Responsibility for financial reporting on the project including tracking deliverables and invoicing;. May participate in proposal development and sales/proposal presentations;. Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organization;. Meet with team members on a regular basis regarding project tasks to ensure project milestones are met;. Lead problem solving and resolution efforts;. Provide input into project proposals and RFQs;. Prepare and present project information at internal and external meetings;. Understand the needs of different customers, whether internal or external, and ensure the definition of clear and complete user stories;. Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics;. Manage release of products, documents, and components;. Review & approve validation / test plan to ensure products meet design performance targets;. Lead Failure Mode and Effects Analysis (FMEA) process, and ensure it’s completed on time and to customer’s satisfaction;. Identify risks associated with the projects (design, quality, timing, cost), report out findings, employ risk mitigation and risk management methods; Show less

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  Alten

  May 2023 - May 2024

  Project manager | outsourcing at bosch

  . Responsible for project launching. o Documentation review. o Process approval.. Main technical interface for the customer. o Weekly customer meeting. o Training team in the field: Installation, configuration and solve device issues. . Guarantee a safe launch being the interface between teams, PO´s and stakeholders.. Data monitoring and analysis to validate service quality.. Develop KPI’s for the FieldOps team.. Develop Dashboard by Power BI.. Pre-sale process integration and project estimation.. Create and follow-up tickets such as Epic, Story and Bug. Show less

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  Weg portugal

  Jul 2024 - now

  Project manager

  . Create, track and report on project timelines.. Responsibility for financial reporting on the project including tracking deliverables and invoicing.. Monitoring and coordinating efforts of cross-functional project teams and project resources within the organization.. Monitoring project tasks to ensure project milestones are met.. Lead problem solving and resolution efforts.. Prepare and present project information at internal and external meetings.. Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.. Manage release of products, documents, and components.. Review & approve validation / test plan to ensure products meet design performance targets.. Identify risks associated with the projects (design, quality, timing, cost), report out findings, employ risk mitigation and risk management methods. Show less