Experience

• 

  Infosearch bpo services pvt ltd

  Apr 2021 - Oct 2021

  Process associate

  Worked on queries and tickets raised by the clients and managing the clients with proper knowledge and details on the deliverables .

• 

  Hcltech

  Oct 2021 - May 2023

  Tech support

  Worked as an Technical support executive by tracking the queries and analyzing the RCA of the query and arriving at the best feasible solution for the clients . Also participated and collaborated with multiple teams professionally to deliver best solutions for the clients

• 

  Agro pulping machinery pvt ltd

  Feb 2024 - now

  Associate research analyst

  On process of creating a powerful dashboard using PowerBI , Tableu and DAX in order to keep track their manufacturing products . Analyzing the efficiency of the man power and machines involved in manufacturing and assembling the final products before delivering them globally .Also tracking the statistical analysis to keep the standard of the company in the business with best feasible solution using data visualization and analytics .