Experience

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  Skola stranih jezila mlingua

  Oct 2007 - May 2008

  German teacher

  • Preparing and delivering German lessons to a range of classes and age groups• Teaching and testing German knowledge • Maintaining of students’ records• Organizing and getting involved in social and cultural activities of the school

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  Raiffeisen banka a.d. beograd

  May 2008 - Aug 2011

  Assistant in corporate divisions

  • Full day-to-day support to Heads of Division• Coordination of business within division and cooperation with other relevant divisions (Marketing and PR)• Active participating in preparing specific reports (HR Report, Budget, Customer Satisfaction Study, etc.), presentations and respective internal/external correspondence• Organizing internal and external business meetings, corporate events and conferences• Preparing and distributing meeting minutes• Maintaining confidential reports and files, including agreements and invoices Show less

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  Panomatics

  Jun 2014 - Jun 2016

  Digital project manager

  • Maintaining digital presence of fashion brands Colloseum, Forever 18 and Fashion Club www.mycolloseum.com - Web content coordination and implementation (Drupal)• Coordinating and supervision of projects (collaboration with designers, developers)• Implementation of brand concepts and communication strategies • Creating and optimizing content for Social Media Channels (Facebook, Google +, Instagram, Twitter and Pinterest)• Email Marketing – developing, preparing and evaluating campaigns in Mailchimp• Client service – answering and solving customers’ requests• Preparing statistics, weekly and monthly reports, data analysis Show less

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  Hyperoptic ltd.

  Jul 2016 - May 2022

  - Paving the way for a Conversion Rate Optimization Strategy and action plans for the Digital and wider marketing team, ensuring regular testing and analysis and subsequent improvements - Ensuring the timely delivery of Digital projects and successful collaboration with marketing and other stakeholders - Updating and maintenance of the company website, shaping and deploying day to day content - Collaboration with internal teams to create landing pages and optimize user experience and drive continuous improvements in traffic and conversion - Weekly and monthly reporting – using different tools (GA and others) to monitor and analyze traffic and online behaviors in order to increase conversion rate and improve customer experience

  • CRO & Website Manager

    Jan 2019 - May 2022

  • Webmaster

    Jul 2016 - Jan 2019
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  Merkle dach

  May 2022 - now

  Senior cx & commerce consultant