Experience

• 

  Symantec

  Jan 2001 - Jan 2011

  Executive assistant / site coordinator

  Executive Assistant providing top level, comprehensive administrative support and direct assistance to Vice President; actively involved in critical business operations for the 5 sales centers of the Inside Sales Organization with proven capability to execute on wide range of organizational projects and leadership development opportunities.Key Accomplishments: • Led the ISO, Renewals and Mid-Market Administrative Assistant Team. • Assisted Vice President with special projects; oversaw and facilitated all Senior Executive meetings, management, coordination and compilation of data for various top level reports, presentations, internal and external events and communications, leadership meetings, sales trainings and quarterly calendar of events • Site Coordinator for Senior Site Executive Program responsible for the Corporate Responsibility initiatives including; corporate philanthropy, employee engagement and community outreach• Lead and managed Site Council; inclusive of Green Team, Diversity and Inclusion Chapter, Symantec Women’s Action Network, Culture and Community Committee and Safety Team Show less

• 

  Symantec

  Apr 2011 - Jul 2013

  Global Sales Readiness and Enablement Program Manager leveraging cross functional global relationships to achieve alignment between business objectives and enablement efforts for the Sales Readiness and Enablement Assessment and Accreditation Strategy and the Global Sales New Hire Onboarding Program.Key Accomplishments:• Complete end to end analysis of benchmarking strategy leading to a refined assessment tool for the global sales force used to understand skills and knowledge gaps from an individual level up to a macro view across all segments resulting in significant improvements in participation rates, reporting and customized training and development plans. • Through collaborative efforts with key stakeholders, created consistencies in best practices around process, curriculum and reporting by providing strategy, framework and architecture for Global Sales New Hire Onboarding Program in order that each sales new hire, by segment and role, understood what they needed to know, use and do to perform their job and increase time to productivity .• Developed strategy for skills and knowledge assessment and accreditation for sales readiness and enablement programs, trainings and initiatives.• Content developer/trainer/facilitator utilizing a variety of blended learning, eLearning and other essential classroom technologies for use in various interactive trainings, team meetings, conferences and events.• Consultant for advisory council work.• Contributor/presenter for global communications calls and publications. Show less Sales Enablement Program Manager for the Sales Skills and Knowledge Assessment project for the global sales force, training coordinator for the sales new hire onboarding program, principal learning specialist for the Global Accounts team and program manager for the Sales and Leadership Advisory Councils. Key Accomplishments: • Program Manager of the of the Sales Skills and Knowledge Assessment project, managing entire scope of project deliverables; global program roll-out, customized assessments, targets, development action plans, communications, execution and reporting. • Principal Learning Consultant for the Global Accounts Team, responsible for Symantec’s top 25 global customers yielding $250M of annual sales revenue; aligned fiscal year initiatives with relevant training and development activities that best supported the teams’ educational needs.• New Hire Delivery Specialist; drove activities including formal and informal sales onboarding training utilizing blended learning methods, curriculum review, training design, delivery and facilitation, reporting, communications and overall program execution.• Highly engaged team member collaborating on and contributing to key projects supporting Symantec's training programs, strategy and initiatives. Show less

  • Principal Learning Specialist

    Apr 2012 - Jul 2013

  • Learning Strategist

    Apr 2011 - Apr 2012
• 

  First tech federal credit union

  Feb 2014 - Apr 2016

  Employee development specialist

  Assist in the management, design, facilitation and evaluation of training programs for First Tech's employee population. Strategic collaboration with key stakeholder to provide world class learning resources and employee development programs within the organization. Employ change management and organizational development strategies to learning programs designed to improve employees’ skills and knowledge gaps. Manage records, reports and communications on various systems to measure success of training and development initiatives within the organization.Key Accomplishments:• Learning Development program manager leading all the collaborative and coordinated efforts for the design, management and facilitation of organizational development efforts relating to the holistic implementation of the cultural, sales and service skills training programs and initiatives.• Lead staff development in the skills and knowledge performance metrics directly impacting the success of the organization. • Lead Trainer for Salesforce; Integral member of project management team responsible for design, delivery and communication of the staff readiness training plan for the organization's Member Relationship Management tool.• Manage and facilitate New Employee Orientation; providing program design, structure and guidance to the organization's new hires. Show less

• 

  Salesforce

  Apr 2016 - now

  Strategic advisor facilitating Customers engagements to improve and accelerate their adoption of Salesforce solutions to help transform their business and achieve business objectives. Deliver targeted consultative engagements designed to increase product awareness, provide industry best practices, drive adoption and ROI. Collaborative trusted advisor for both internal account teams and external customers helping to drive business value and success through varied consultations focused on best practices, change management methodology, technical considerations, training, communication and implementation planning and recommendations. Show less

  • Success Plan Sales Executive

    Feb 2023 - now

  • Premier Success, Sales Executive

    Aug 2022 - now

  • Sr. Success Manager

    Feb 2021 - Aug 2022

  • Sr. Success Specialist

    Apr 2016 - Feb 2021