Experience

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  Freelance

  Oct 2006 - Jun 2012

  Private teacher (matemathics, physics and english)
• 

  Seat,sa

  Nov 2011 - Jul 2012

  Internship in the maintenance office

  • Developed studies to improve energy efficiencies in factory facilities.• Coordinated and implemented new processes resulting from the studies.

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  Brand gmbh

  Nov 2012 - Aug 2013

  Engineer in the research, development and innovation department

  • Developed projects to drive the continuous improvement quality plan.• Analyzed competitors’ products technical specs and compare with ours.• Developed tests and simulations to ensure functionalities of prototypes.• Developed and evaluated technical documentation.

• 

  Hp

  Sept 2013 - now

  • Established a control tower governance to be reported on cost, operations/performance and quality (11 direct reports).• Tackled inflation impacting actuals VS budget through optimizations, flashes and service rationalization.• Influenced on a flash structure to deal with the multiple financial headwinds new portfolio/situation bring.• Defined a new financial model to prepare budget, track actuals and report flashes.• Worked to reduce costs by increasing defective volumes through multiregion/multidepartment initiatives.• Influenced on partners benchmark, standardizing their structure and governance.• Influenced on the optimal partner landscape for the future operations (repair, logistics…).• Fostered business intelligence adoption in the department. Show less • Cost management: - Optimized the cost structure model for printing commercial repair business (~$11,5M, 22% of org. budget) and created a pricing evolution analysis tool to nail down cost drivers & set improvement/corrective actions.- Anticipated HP liability costs by setting accruals to take advantage of favorabilities year over year.• Vendor management:- Managed and Rescoped Vendor priorities by setting focus areas according to business needs (PageWide PB refurb enhancement $14M savings within 3 years, Low level repair enablement, Quality expansion for LES…). - Governance and process management: Recovered MBR/QBR & partner evaluation tools and redefined KPIs.- Revisited compliancy guidelines of existing contractual model and transitioned it to reflect current business.- Liaison for partner growth opportunities within HP ecosystem (MPS, Canon LLC repair, new harvesting model…).- Prepared specific & robust BCP plans, analyzed partner financial health and drove actions to tackle Covid crisis.- Renegotiated PB supplier price model avoiding a 30% cost increase ($1,5M annually which represents 19% of the whole repair printing commercial expense).• Ops management:- Optimized inventory management costs (E&O, scrap, LTB, MOS…), assessed review of T&C with suppliers and enabled new flows (AME Channel Return units which enables $200k annually).- Acted as EMEA CS SC print representant to adapt new ERP flows to our partners landscape and influenced ERP design team to accommodate the global repair partner S4 layout/framework to our business needs.- Acted as the ops representant to prepare PW portfolio sunset (support +6 years after manufacturing). Show less • Cost saving initiatives: - Implemented and executed cost saving initiative EOS projection $14M. (~35% FY printing commercial repair budget).• Leadership contributions: - Collaborated in the definition of the new organization structure, lead hiring and mentorship. - GBU interlock for region quality matters as the region SME in serviceability of PageWide portfolio and initiatives expansion across regions.• Quality management: - Set process of management and governance through the team and external stakeholders to ensure quality plan in the region (onsite audit, offsite audit, target setting, biweekly meetings series lead…). Show less

  • Partner Operations Manager

    Aug 2022 - now

  • Partner Operations Lead

    Nov 2021 - Jul 2022

  • Vendor Account Manager

    Jan 2019 - Oct 2021

  • Team Lead Quality Manager

    Mar 2017 - Jan 2019

  • Product Engineer

    Sept 2013 - Mar 2017