
Timeline
About me
Key Account Manager | Building Strong Partnerships & Delivering Results
Education

Salesstar
2020 - 2021Consultative sales methodologies & processes
Hospitality standards institute
2010 - 2011Diploma in hospitality management
New zealand school of tourism
2008 - 2008Diploma in tourism & aviation
Kaplan professional
2020 - 2020Diploma financial planning
Experience

Subway
Feb 2004 - Apr 2009Sandwich artist & team leader
Accor
Apr 2009 - Aug 2012Mercure Brisbane Novotel Hamilton
Conference and Catering Team Leader
Apr 2011 - Aug 2012Food and Beverage Team Leader
Apr 2009 - Apr 2011

Culinart creative catering
Aug 2012 - May 2013Event coordinatorWith over 25 years industry experience, Culinart Creative Catering has perfected the event and dining formula to ensure success... We are Brisbane's culinary and event management specialists.

Moreton hire
May 2013 - Jan 2015I provided innovative event and exhibition solutions, delivering tailored furniture, technology, and marquee setups for clients across South East Queensland.Client & Event Management – Managed a select portfolio, creating customized proposals and quotes to meet event needs.On-Site Coordination & Networking – Attended site inspections, industry events, and collaborated with senior Account Managers to ensure seamless execution.Below is a featured event I successfully delivered—Apartment Launch in Highgate Hill, showcased by the company for its standout execution. Show less
Events Account Coordinator
May 2014 - Jan 2015Administration
May 2013 - May 2014

Staging connections
Jan 2015 - Jul 2017I oversaw the planning and execution of technical events, ensuring seamless operations and exceptional client experiences across South East Queensland and Stamford Plaza Brisbane.Business Growth & Client Retention – Prepared tenders, quotations, and proposals to secure new and repeat business.Supplier & Partnership Negotiations – Established and maintained strong vendor relationships to optimize event execution.Industry Engagement – Represented the company at business development events and client workshops to foster new opportunities.Below is a featured event I successfully managed—Vietnamese New Year, highlighted by the company as a standout production. Show less
Assistant Event Staging Manager - Stamford Plaza Brisbane
Feb 2017 - Jul 2017Event Coordinator
Jan 2015 - Feb 2017

Exponet
Jul 2017 - May 2018Account managerI successfully managed and executed exhibitions across major hotels and venues, ensuring seamless delivery and exceptional client experiences.Revenue Growth & Client Retention – Secured new business while maintaining strong relationships with existing clients.Creative Concept Development – Designed and executed event themes that aligned with client objectives.Project Management & Coordination – Developed detailed exhibition schedules and provided comprehensive briefings to Project Managers.By combining strategic planning, creative vision, and operational excellence, I deliver high-impact exhibitions that drive engagement and business success. Show less
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Canine control council queensland (dogs queensland)
Oct 2018 - Nov 2019Events managerI oversaw all internal and external events, managing marketing, administration, and reporting to drive engagement and brand visibility.Event Growth & Strategy – Increased annual event attendance by 180% through targeted advertising and strategic outreach.Budgeting & Reporting – Developed department budgets, prepared detailed reports, and presented insights to the Board of Directors.Social Media Management – Curated and managed content to enhance brand presence and promote events effectively.By leveraging data-driven marketing strategies and engaging promotional campaigns, I ensure successful events that deliver measurable results. Show less

Tfh hire services pty ltd
May 2020 - nowI specialise in building strong, trust-based relationships with key clients by identifying their challenges and delivering tailored solutions. My approach is strategic, proactive, and results-driven, ensuring both client success and business growth.Driving Sales Growth – Expanding revenue across my portfolio while strengthening the TFH brand.Relationship Building – Engaging with decision-makers to present compelling value propositions and secure new business.Market Leadership – Positioning TFH as the go-to provider for site security solutions in the construction and civil industries.By understanding client needs and delivering the right solutions, I help businesses secure their sites with speed, reliability, and efficiency. Show less I managed incoming sales inquiries, converting leads into loyal clients while proactively sourcing new business and maintaining strong relationships with existing customers.Business Development & Retention – Driving new sales while ensuring long-term client satisfaction.Relationship Management – Building and maintaining professional relationships across internal teams and external stakeholders.Team Leadership & Performance – Motivating and empowering colleagues to exceed KPIs and sales targets.Data Integrity & Security – Upholding the highest standards to protect company data and systems.By combining a customer-focused approach with strategic sales initiatives, I contributed to both individual and team success. Show less
Key Account Manager
Sept 2021 - nowInternal Sales
May 2020 - Sept 2021
Licenses & Certifications
- View certificate

Key account management
Australian institute of managementNov 2023
Volunteer Experience
Animal Care Assistant - Incoming Cats, Dogs & Puppies
Issued by RSPCA Queensland on May 2015
Associated with Jessica WrightAnimal Attendant
Issued by Animal Welfare League Qld on Jul 2015
Associated with Jessica Wright
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