Experience

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  U.s. department of veterans affairs

  Jan 2010 - Jan 2013

  Department administrator (health system specialist)

  Department Administrator overseeing Anesthesiology and Pain Management, Graduate Medical Education departments. Also delivered as a Project Manager that managed that life cycle of outpatient clinics from build to termination.

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  Children's health

  Jan 2013 - Jan 2014

  Practice administrator

  Provide overall operational direction (including both administrative and clinical functions) of ambulatory practices. Develop strategies, set objectives and allocate appropriate resources in providing the highest quality of care, a safe patient environment, efficient patient flows and excellent service to patients and their families.

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  Oregon health & science university

  Jan 2014 - Jan 2017

  Director, ambulatory care - doernbecher children's hospital

  Responsible for leading, enhancing, directing, organizing, and monitoring patient care related activities, ensuring seamless patient management along the continuum, offering cost efficient and high quality services that are competitive in the marketplace, for all outpatient care for Doernbecher’s enterprise. These multiple specialties in pediatrics, child development and surgical disciplines include over 100 clinicians and 200 staff.

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  Hmsa

  Jan 2017 - Jan 2020

  Administrator - integrated health management services

  Managed teams that provided preventive and coordinated case management services for patients with a chronic condition(s) requiring complex services and treatment. These efforts and innovations aligned with emerging alternative payment models while improving coordination of care. In addition to applying individualized benefits, as applicable, the work done resulted in lowered healthcare costs and provided necessary services, respected the dignity of patients and ensured quality outcomes for many of the 750,000 lives HMSA covers. Show less

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  The queen's medical center

  Jan 2018 - Jan 2021

  Administrator, ambulatory services

  I have the privilege of leading over 250 staff while overseeing a multi-million dollar budget for the largest and most comprehensive health system in Hawaii. I oversee a wide variety of administrative, operational, fiscal, and technical activities to assure the efficient operation of the ambulatory enterprise as well as clinics owned, licensed, or managed by The Queen’s Health Systems. In addition, I leverage QHS expertise in priority markets and expand services through facilities, partnerships, and physician relationships. I ensure that we are always planning, implementing, monitoring, and evaluating the delivery of patient care, overall service delivery, performance improvement and financial performance across clinical, social and outreach programs throughout the state. My immediate focus is optimization, growth, and improved service and access deliverables in Primary Care. Show less

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  Stanford children's health | lucile packard children's hospital stanford

  Oct 2020 - Apr 2021

  Practice management executive

  Was responsible for the overall operational and strategic leadership, direction and performance of all outpatient practices as well as inpatient hospitalist and critical care physician practices at one of the best children’s health systems in the world. I worked to ensure the faculty practice was the preeminent market leader in safety, quality, service and affordability across all locations in the pediatric network, including owned and partner sites.

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  John muir health

  Apr 2021 - now

  • Responsible for the overall operational and strategic leadership, direction, and performance of ancillary services, emergency services, specialized care services and elements of the system’s joint venture management and oversight.• Lead nearly 2200 caregivers across 3 hospitals, ~40 clinic locations, partnerships & joint ventures, 100 departments+ ($600M revenue & $390M expense P&L responsibility). In this role I provide executive leadership and facilitate continuous improvement supporting safety, quality, service, affordability for all ancillary departments ($2.5 billion in gross charges, $300 million in expenses, and over 1500+ FTEs across 3 hospitals and 50+ outpatient and ancillary sites).

  • Chief Administrative Officer (CAO)

    Sept 2024 - now

  • Vice President, Ancillary Services

    Apr 2021 - Sept 2024