Experience

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  Ison bpo ltd

  Nov 2015 - Aug 2018

  Call center customer service representative

  Providing excellent Quality service to MyCustomer on every call & increase brand awareness. Communicate clearly and effectively with MyCustomer. Promote teamwork and call center success. Educating MyCustomer and promoting new product. Assisting in telemarketing of product online and suggest upgrades of MyCustomer service class. Run marketing campaigns-up sell and cross sell MTN products & services. Properly maintain and document details of my customer contact history. Ensure customers receive consistent and professional service through multiple channels-phone calls, emails,sms and IVRAppropriately log or tag MyCustomer's query to ensure effective follow up and proper record keeping. Show less

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  Teach for nigeria

  Aug 2018 - Aug 2020

  Teaching fellow

  Enhance learning abilities and good habits in children.Communicate with parents about students’ progress and development.Maintain classroom records, cleanliness and orderliness.Ensure safe learning environment in the classroom.Inculcate healthy habits and discipline in children.Maintain regular communication with parents regarding students’ progress.Assist and support other teaching staff in implementing daily programs.Help children and students to discover their creativity.Teach children and students to solve problems independently. Show less

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  Profuturo

  Oct 2020 - Dec 2020

  Facilitator on 21st century teaching skills for teachers

  Facilitation of 21st-century teaching skills to over 200 teachers via WhatsApp using different skills and strategies Communicating feedback to the trainees and adequate follow-up to ensure mastery of learning skills Assessment and record tracking and keeping of trainees' progress before, during and after the training Collation and submission of records feedback and data to the organization for proper and other actions Facilitation of onsite training for about 50 teachers in state-owned schools in Ekiti State. Show less

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  Nsf development limited

  Jan 2021 - Jan 2021

  Learning facilitator

  Facilitation of training on classroom management skills to over 200 newly recruited teachers in Ekiti State. Facilitated training session on ‘Innovation in Teaching’Anchored the reflection and review sessionManned, anchored and introduced speakers for the training sessionsAssisted in the coordination of post training test for the newly recruited teachers.

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  Teach for nigeria

  Aug 2021 - Aug 2021

  Program coordinator for hybrid pre-service institute, 2021

  Support planning and coordination of a program and its activitiesEnsure implementation of policies and practices during the training instituteProvision of support, training and leadership ethics for prospective FellowsManage communications and information between the prospective Fellows, coaches and Head of TrainingBuilding positive relations within the organizing team and prospective FellowsCommunicate report and feedbacks to perspective fellows to ensure positive decision making and growth.Organize learning circle, lesson plan clinic and mock teaching Providing updated records on the daily progress of perspective fellows while ensuring growth mindset.Monitoring prospective Fellows' progress and participation in Modules on Google Classroom, Zoom and other online platforms Moderating sessions, ensuring time management and facilitators satisfaction Show less

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  Teach for nigeria

  Oct 2021 - now

  Successful Placement of Fellows: Overseeing the efficient placement of Fellows in underserved schools based on the needs and Fellows’ skills.Stakeholder Management: Fostering and maintaining strong relationships with government partners across all levels.Mapping Stakeholders: Identifying and mapping key stakeholders, ensuring that the right partners are involved in the placement process and ongoing support of Fellows.Managing Communication with Stakeholders: Ensuring smooth and timely communication with all stakeholders, from government officials to school leadership, regarding placement updates, challenges, and ongoing needs.Strategy Development: Developing and implementing strategies to strengthen relationships with key stakeholders, enhancing collaboration and ensuring sustained support for Teach For Nigeria's Fellows.Monitoring and Evaluation: Tracking the success of placements, gathering feedback and making necessary adjustments to improve future placement processes.Collaboration with Internal Teams: Working closely with internal teams to ensure that Fellows’ placement aligns with organizational objectives and contributes to improved educational outcomes.Reporting & Feedback: Providing updated report on placement status and feedback to stakeholders, Program Director and other senior leaders.Problem-Solving: Addressing any challenges or issues that arise during the placement process, ensuring that solutions are found in collaboration with stakeholders.Capacity Building: Contributing to building the capacity of school leaders and government partners to better support Fellows and improve educational outcomes in their communities Show less Manage and oversee a team of over 25 Fellows placed in public schools in Ogun State, ensuring their effective performance and alignment with organizational objectives.Provide individualized learning experiences for each Fellow, tailoring the support to address the specific needs of the learners and school community.Lead clear, honest, and open one-on-one coaching conversations with Fellows, delivering constructive feedback in a respectful and encouraging manner.Utilize powerful questioning skills to stimulate discussions and initiate reflective thinking processes, fostering problem-solving and decision-making abilities among Fellows.Develop comprehensive strategies for the seamless placement of recruited Fellows across Teach for Nigeria (TFN) placement states, ensuring optimal alignment with organizational goals.Collaborate with each Fellow to align their personal goals with the organization's long-term vision of ending educational inequity in Nigeria.Support Fellows in setting clear academic and Social-Emotional Learning (SEL) outcomes for their students, while leveraging their leadership skills to address challenges related to educational equity.Identify and facilitate professional development opportunities for Fellows, both during the two-year Fellowship and beyond, to enhance their skills and knowledge.Promote the organization's brand awareness by devising strategies to build intentional relationships with relevant education stakeholders within the assigned jurisdiction.Identify training needs for the personal and professional development of Fellows and coordinate relevant training sessions to enhance their skills and knowledge.Develop effective strategies and tools to measure and track the progress of Fellows and their learners, providing data-driven insights for informed decision-making. Show less

  • Placement Coordinator

    Aug 2024 - now

  • Coach/Leadership Development Manager

    Oct 2021 - Jan 2025