Experience

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  Abn amro bank, head office, lahore

  Apr 2005 - Jun 2005

  Customer service intern - corporate service center
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  Jazz

  Jul 2005 - Jan 2011

  • Gained expertise, experience working across various domains in the IT Billing & Data Warehouse department• Configuration, tariff management, product design, development of the postpaid GSM, WiMAX billing systems (Geneva & RBM 5.0), content management system & CRM (Siebel) product & pricing catalogue maintenance• Quality assurance of the postpaid, prepaid & interconnect billing systems via automation of system monitoring, auditing & quality assurance reports • Integrity checking of data loads (ETL) into Datawarehouse from various source systems. Design & development of Datawarehouse reporting capabilities (micro strategy) through new system sourcing, service implementations and data profiling• Configuration, maintenance of the billing systems (call rating, pricing & definition of traffic cases) Settler and Interconnect Ver.1 (Intec). Financial analysis, revenue reporting, operator invoicing & settlement reconciliations Show less

  • Tariff Management Specialist - IT Billing & CRM

    Jan 2008 - Jan 2011

  • Testing & Quality Assurance Specialist – IT Billing

    May 2007 - Dec 2007

  • Data Sourcing & Integrity Expert – IT DWH

    Nov 2005 - Apr 2007

  • System Analyst – IT Interconnect Billing

    Jul 2005 - Oct 2005
• 

  Emirates integrated telecommunications company psjc (du)

  Jan 2011 - now

  • Managing sales incentive computation & compensation team, processes, systems, data, financials & reporting leading to over AED 550 M annual payments for over 9 K staff & business partners• Lead responsible for developing in house incentive computation system, later migrated to Callidus TrueComp & SAP Commissions (cloud)• Accomplished major system enhancements such as introduction of instant & daily incentive compensation along with existing monthly, quarterly processes• System design, data modeling & sourcing from various source systems into the incentive/ commission platforms • Managing medium sized team of staff including computer science/ engineering & financial accounting specialists• Provide specialist support to Commercial, Customer & Sales Channels business units on translating business requirements into technical actionable provisions across systems• Key stakeholder of Technology Architecture, Development & Delivery Teams in evaluating & ensuring all new product launches & source system enhancements are in line with company sales, product reporting & incentive compensation frameworks• Responsible for conducting post launch business case analysis to assess if incentive scheme, product launches were in line with business case expectations Show less

  • Senior Manager Commission Operations - Finance

    Oct 2015 - now

  • Manager Commission System & Operations - Finance

    Aug 2012 - Sept 2015

  • Senior Business Analyst Commission Operations - Finance & Commercial

    Jan 2011 - Jul 2012