Experience

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  Iccsolutions

  Feb 2001 - Oct 2015

  Major Responsibilitieso Keeping the World Online Network up and running.Troubleshooting Offer Customer Solutions, router-configurations and third line support. Engineering ofthe ISP network and maintaining the ISP- and Core-network. Technology used: Cisco, MRTG, sonicwallo Responsible for Internet Services (ADSL – F.R – L.LWireless – Dialup – VPN- MPLS)o Managing & training System engineer & support teamo Act as the focal point for all IT Development relatedqueries and resolve them accordingly.o Ensures that all ISP systems run efficiently withoutservice interruption as per the operation processesand procedures and ensuring that the networkperformance and services quality . Show less o Design, Implement and maintain LAN and WAN.o Install – configure and troubleshoot STC DIA and Mobily DDA connection. o Configure VPDN Tunnels to accept users from the exchanges and authenticate it with Cisco Secure (AAA).o Sonicwall installation and configuration . o Design – Implement and maintain MPLS connection and troubleshoot it at ISP and customer Sites .o Configure Leased Line, DDA , DIA , ADSL , other connections in ISP routers . o Manage networking device like Cisco - SonicWall and troubleshoot for VPN problems .o Installation of Proxy servers ( ISA – Proxy2 ) o Managing of mail servers ( Merak ) Show less o Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.o Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls Show less o Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required o Manages the Help Desk staff and corporate Technical Support staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities o Provides staff support for administrative tasks and projects relative to the Desktop, Wide Area Network, Local Area Network and Telephone functionso Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problemsSuppervisoring netowrk services up and running. Show less

  • System Administrator

    May 2013 - Oct 2015

  • Senior System Engineer

    Dec 2012 - May 2013

  • Service Product supervisor

    Dec 2010 - Dec 2012

  • LAN Administrator

    Jan 2010 - Dec 2010

  • Technical Support Supervisor

    Mar 2005 - Jan 2010

  • Corporate Support Engineer

    May 2002 - Mar 2005

  • Help Desk

    Feb 2001 - May 2002
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  Barnie's

  Oct 2015 - Jul 2016

  Network infrastracture supervisor

  o Responsible for design, engineering, analysis, configuration, and troubleshooting of AlAmjaadGroup's network infrastructure and services, including switches, routers, LAN/WAN, firewalls, load balancers, WiFi and VPN devices, WAN protocols, and advanced knowledge of dynamic routing protocols such as BGP .o Responsible of designing all Barnie's cafe stores firewall , factory and warehouse . o Expand the monitoring and reporting tool suite, providing a pro action approach to supporting the network infrastructure and to achieve optimum performance levels. Show less

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  Marina

  Jan 2019 - now

  It manager

  o Responsible for design, engineering, analysis, configuration, and troubleshooting of Marina Co. shops in KSA network infrastructure and services, including switches, routers, o Expand the monitoring and reporting tool suite, providing a pro action approach to supporting the network infrastructure and to achieve optimum performance levels.o Ensuring Software linking in between branches around KSA .