Experience

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  Carl f

  May 2011 - Jul 2011

  Business development executive

  During my summer internship, I conducted market research in In Delhi.Topic: To analyze potential of stainless-steel handrail system in DELHI/NCR

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  Yatra online pvt ltd

  May 2012 - May 2016

  Senior outbound consultant

  Direct selling of product offerings to the customers.Direct coordinate with the supplier for quotations.Confidently handled meetings with Key senior level decision makers.Data mining of new customers, contacting them, generating interest for our offerings, negotiating and closing Sales.Preparing Presentation for New Product.Accountability for handling customer’s queries.Accountability for Building relationships with the customers for continued and repeated Business.Excellent and commitment to deliver a high-quality service.Excellent written and verbal communication skills Show less

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  Thomas cook india limited

  May 2016 - Oct 2019

  Manager

  Mentored and supervised a team to achieve annual sales target.Confidently handled meetings with Key senior level decision makers and delivered desired outcomes.Direct coordinate with the supplier for quotations.Work closely with the Leadership team to develop a holistic business development strategyUnderstand the target markets, potential client business needs and devise customized targeted sales strategies Research, identify, qualify, develop and generate new client leads through creative prospectingDevelop requests for proposals (RFPs) as per potential client needs, address their questions and concerns and follow-up regularly to close the deal, manage documentation etc.Create informative presentations; present and deliver information to potential clients at client meetings, industry exhibits, trade shows, and conferences Key achievementsTop Salesperson Award’ in North India 2018Achieved highest revenue Pan India as Sales Manager for 3 continuous months at Thomas cook in April 2018 to June 2018 Won ‘Excellence Award’ in the year 2018 at Thomas Cook Show less

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  Tui

  Oct 2019 - Jun 2021

  Manager

  Manager Sales & OperationsAccountability for handling Sales and Business Operations, Customer ManagementAchieved quarterly sales Target in my short tenure and tough times during the pandemic.Overseeing Sales and client relationship for achieving increased growth and profitability.Dealing with high-end clients and consistently working towards meeting expectations in terms of levels of customer care and solutions provided, ensuring customer satisfaction, repeat business and referrals.Eliciting client needs, interests and expectations, customising and providing bespoke solutions based on research, experience, and existing knowledge.Maintaining excellent relationships with suppliers (including airlines, hotels and tour companies, acquiring and negotiating costs and confirming all ground services).Using promotional sales toolkits to up-sell / cross-sell.Visiting new clients to identify new business opportunities and develop supplier relationships in person as well as over virtual modes.Manage Post sales team for Pan India Retail network and Online Tool for the businessWorking with Revenue/Technology teams (post identification of common triggers leading to dormancy) to identify system lags to reduce dormancy/ dormant accounts Handling of business from proposal sharing to finalizing, invoicing and paperworkConsistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.Maintaining knowledge of industry trends - Research on competition and updates on global market trendsConjuncture business challenges which are specific to target client and leverage our analytical experience Show less

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  Thomson reuters

  Jun 2021 - now

  Client relationship associate (aem)

  Providing effective administrative support on the management of opportunities and contracts through the sales cycle, working closely with the OMS Teams, Sales Teams, CRM Teams.Providing administrative support on post migration client data verifications and closely work with CC team on the aging invoices.Closely working on Salesforce (GSI) and Microsoft Office (Case, Opportunity, Order form creation etc)