Experience

• 

  Mediatron

  Nov 2008 - Jan 2012

  Technical support

  - Handling troubleticket for ISP Provider

• 

  Byte device (parking system management)

  Feb 2012 - Jun 2013

  Technical support

  - implementations of network & system for parking management- technical support for hardware & software of parking system- IT consultant for Business Client

• 

  Titan sarana niaga

  Jun 2013 - Dec 2014

  It staff

  - User Helpdesk- Software & Hardware Troubleshooting- IT Network Administrator- IT Security & Development

• 

  Dz card thailand talent acquisition

  Dec 2014 - Nov 2016

  Service bureau and technical supervisor

  Office DetailsAtlantica Building 3rd floor suite 306Jl. Kuninggan Barat No. 7.Jakarta Seletan , 12710 Indonesiatel: +62 21 7064 4788 fax: +62 21 5289 2378

• 

  Pt pratama media kreasi gemilang (wanderkin)

  Feb 2017 - Jun 2018

  Admin staff + ga
• 

  Pt infomedia solusi humanika (ish)

  Jun 2018 - Aug 2019

  On site engineer
• 

  Pt. mitra buana koorporindo

  Aug 2019 - Jun 2023

  End user computing

  - Placed on XL Axiata Project Site.- First Level Handling User Computerize Troubleshooting.- Handling on call, remote and/or Direct visit to users.- Hardware, Software and Network Troubleshooting Issues.- Dispatch issues to related division for the next level of troubleshoot if does not solve on first handling.- Scope of first handling issues : User Active Directories Administration issues, Internet & Intranet Network issues, User Wifi Connectivity issues, Softwares and Files Issues, Email Exchange issues, etc. Show less

• 

  Axiom technologies

  Oct 2023 - now

  Desktop support officer

  - Desktop support - First level troubleshooting hardware & software- Asset management.- Meeting / Event support.