Experience

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  Triangle health and fitness

  Aug 2005 - Aug 2007

  Fitness instructor

  As a Fitness instructor I was able to help gym users exercise in various aspects of their health and fitness levels. The five classic components of fitness are muscular strength, muscular endurance, body composition, cardiovascular endurance, and flexibility, although there are other subsets like power, skill, and speed.

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  Thai wellbeing ltd

  Aug 2007 - Oct 2009

  Gym manager/fitness instructor

  As a Fitness instructor I was able to help gym users exercise in various aspects of their health and fitness levels.Ensuring the smooth day to day running of the gymnasium. Accountable for successively motivating the team to fulfil all customers requirements.

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  Virgin wines

  Nov 2009 - May 2011

  Identifying and cancelling fraudulent orders and checking anything which could potentially be fraud. If a customer was affected or suspected to have been, it was my responsibility to contact them. As part of the call centre, the main responsibilities were to answer the phones and deal with customer queries, orders, complaints and anything else which may come up. This involved taking over 100 calls per day during the busy periods.

  • Fraud Prevention

    Apr 2010 - May 2011

  • Customer Service Representative

    Nov 2009 - Apr 2010
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  Virgin wines online ltd

  Apr 2010 - Sept 2019

  • A key member of the outbound sales team, extending exemplary levels of customer service to every client.• Achieve and exceed B2B and B2C sales targets in line with forecast.• Marketing the products and services to a client base to maximise sales opportunities.• Building excellent rapport with a client base, extending advice and optimising cross-selling opportunities to boost sales and provide customers with their chosen product.• Looking after clients on a 1 to 1 basis, ensuring high levels of customer service are adhered to.• Offering advice based on a customer’s personal preference to get the best out of their experience. Show less

  • Personal Wine Advisor

    May 2011 - Sept 2019

  • Inbound Sales Representative

    Apr 2010 - May 2011
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  Openreach

  Sept 2019 - now

  • Network Engineer

    Oct 2020 - now

  • Apprentice Network Engineer

    Sept 2019 - Oct 2020