Experience

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  Interbank

  May 2010 - Nov 2010

  Organizational development trainee
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  Mapfre perú

  Dec 2010 - Apr 2011

  Human resources trainee
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  Whole foods market

  Nov 2014 - Mar 2017

  Customer service supervisor

  - Led and mentored a team to uphold company policies and standards, fostering a culture of teamwork and exceptional customer service.- Implemented training programs and performance evaluations that enhanced operational efficiency and employee retention.

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  Target

  Aug 2017 - Jan 2023

  - Strategically planned and executed operational and cyclical programs to enhance associate engagement through culture, pay, and rewards.- Provided coaching and consultation to business executives, resulting in the promotion of 5 internal associates to leadership roles and driving business growth.- Led strategic hiring and onboarding for executives, aligning talent with business goals and promoting accountability through performance management. - Developed a team of 6 HR Experts, enhancing their problem-solving abilities and fostering team engagement.- Managed HR operations at 2 stores, overseeing HR processes and consulting for leadership teams. Trained and mentored 5 new HR Leaders during their onboarding and first 90 days.- Successfully launched a new store in Beacon Hill, MA in 2020 as the HR Manager, overseeing hiring, training, compensation, development, and performance management processes. - Executed targeted recruiting efforts, enhancing hiring efficiency.- Supported associates' training needs, achieving a 70%+ training completion rate.- Assisted with benefits enrollment and addressed inquiries about HR policies and procedures.

  • Executive Team Leader Human Resources

    May 2021 - Jan 2023

  • Human Resources Team Leader

    Jan 2019 - May 2021

  • Human Resources Expert

    Aug 2017 - Dec 2018
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  Amazon

  Jan 2023 - Mar 2024

  Senior staffing manager

  - Led a team of 10 recruiters, achieving and maintaining a 95%+ associate fill rate, resulting in onboarding over 2,200 new associates.- Developed and implemented new referral program initiatives that significantly increased Day 1 show rates, reduced attrition, and lowered recruiting costs.- Played a pivotal role in launching Spanish-speaking warehouse shifts, thereby enhancing overall hiring efficiency.