Experience

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  Egypt.com

  Mar 2009 - May 2010

  Data provider

  Responsibilities: # Write articles about tourism in Egypt.# Make researches about all Archaeological areas in Egypt.# Make communication with tourism companies in Egypt. # Maintain all the required activity sheets & reports.

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  Emak international academy - kharafi group

  Oct 2012 - Sept 2013

  Sales representative

  Job Responsibilities: • Negotiate with clients• Generate and qualify leads• Source and develop client referrals• Schedule sales activity• Develop and maintain sales and promotional materials• develop and make presentations of company training services to current and potential clients• make sales calls to get new and existing clients• develop sales proposals• prepare and present sales contracts• conduct product training• maintain sales activity records and prepare sales reports• respond to sales inquiries and concerns by phone, electronically or in person• ensure customer service satisfaction and good client relationships follow up on sales activity• monitor and report on sales activities and follow up for management• carry out market research and surveys• participate in sales events• Performed preliminary planning including understanding client’s business andaccounting process.• develop and maintain a customer database Show less

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  Metawee group

  Aug 2014 - Sept 2014

  Telesales agent - call center

  Customer satisfaction - Sales

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  Ismc egypt

  Aug 2015 - Sept 2016

  Marketing coordinator

  Job Responsibilities:1- Introduce the ISMC corporate profile to the potential customers by running various day to day marketing activities; calls, meetings, presentations, emails and social media .2- Draft marketing communications materials including content development and graphics designs .3-Schedule marketing campaigns after collections and analyzing data with sales department . 4-Support sales department by providing new leads, database, market trends, forecasts, new product information;relaying customer requests . 5-Monitoring ROI by comparing and analyzing actual results with plans and forecasts . 6-Invite potential ISMC Egypt customers to attend free seminars and orientation sessions .7-Promote ISMC Egypt special offerings and limited time promotions .8-Maintain and update all the required activity sheets, and management reports .9-Accomplish marketing and organization mission by completing related results as needed .10-Follow all ISMC Egypt policies, procedures, practices, process and quality of service internal and external . Show less

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  Nordix egypt

  Aug 2016 - Sept 2016

  Customer care executive

  Customer satisfaction Solve customer problems in their Tablets

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  Hasmman

  Sept 2016 - Jan 2020

  Secretary