Experience

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  Unison computer

  Jan 2012 - May 2014

  Hardware and network engineer

  Desktop Support, Trouble-shooting, Operating system Installation, LAN Management, LAN Installation, Router Installation and Configuration, Printer sharing and Management, Windows Server Management, Active Directory Management, Creating Users, Software Deployment, Drive sharing, Scan Box, Outlook configuration and trouble-shooting, DATA Backup.

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  Habtoor leighton specon

  Mar 2014 - Mar 2016

  It engineeer

  My core activities are :• Windows Server & Active Directory Management.• Effective monitoring & Operational support.• Support to Enterprise applications, Desktops & Operating systems.• Help desk status and project closures.• Ensured security and upgrades are applied and kept up to date on desktops and laptops.• Maintained and updated IT Inventory & providing Technical specifications for all IT related purchases.• Installation, configuration, and maintenance of Windows servers, network components, Backbone Cabling, Termination.• Office 365 Planning, Implementation, Installation and Migration. Show less

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  Transcore

  Apr 2016 - Jul 2018

  Its technical support

  Roadside Installation: As part of the Roadside Installation team, performed complete Installation & Configuration of AVI (Automated Vehicle Identification), AVC (Automated Vehicle Classification) & VIS (Vehicle Identification) Sub-Systems and Security Cameras and Wireless systems• Conducted Preventive & Annual maintenance planning and implementation Wireless Network Configuration and assembling of RFID readers, scanners• Configuration of Windows-based Server operating systems• Execution of new SALIK Points• Installed and Configured of VIS (vehicle imaging subsystems for image capture and vehicle identification) CAMERAS other Security CCTV Cameras• Installed and designed Wireless Point to Point devices• Installed digital video audit systems and violation enforcement systems• Installed automatic vehicle identification systems (AVI) using laser scanners• RFID readers’ antenna range calibrations and communication protocol Show less

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  Dei (digiphoto entertainment imaging)

  Jul 2018 - Apr 2021

  It technical specialist

  Effectively manage IT day to day operations. To provide expert solutions for automated capture at Amusement parks and supports retail business needs and provides timely support, adaptive to changing business needs, and ensures a high level of Service Availability. Supports projects with planning and execution.• Administered IT day-to-day operations, RFID Tag Association, support and managing external service providers to deliver key elements of operations & service which resulted in achieving target per cap & max system uptime• Supervised escalations, service outages and coordinating with the suppliers for support with issue management & tracking• Steering the commissioning and installation of a ride capture system and supervising research and evaluating alternative solutions resulting in a 30% revenue increase.• Leading the deployment of point to point wireless network solution on sites to reduce Fiber optic cabling cost, time and attain excellence• Integrated Web relays, PLC, SLR Camera & Laser sensor to develop automated capture system resulting in deploying a low-cost image capture system• Obtained site status reports for updates on project progress; undertaking tests & inspections for ensuring the operational effectiveness of equipment• Streamlined the vendor management process into a tool to attain organizational excellence • Identified & monitored monthly metrics & KPIs, ensured adherence to operational standards and consistently applied them; developed & monitored escalation processes to ensure that SLAs were achieved• Determining gaps in existing process and implemented new processes; participated in design reviews and extended support• Tested and deployed Thermal fever screening solution, Social distancing and people counting solution Show less