Experience

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  The yummy pub co.

  Jan 2012 - Oct 2015

  As a Shift Supervisor at Yummy Pub, my responsibilities were to:- Manage a team of staff and help with regular stock takes and ordering. - Ensuring that customers were satisfied with the services offered every time. - Communicating with my bar manager regarding all aspects of the bar and hit KPI targets each week as well as reporting feedback back to the Bar Staff. As a Bar Staff at Yummy Pub, my responsibilities were to:- Assist with opening and closing the bar, restocking the bar with, garnishes, straws, and napkins.- Ensuring that Bartenders have clean towels, glassware, cutlery etc at hand. - Ensuring the bar is well-stocked with ice, liquor, wine, and beer. - Taking orders, preparing drinks, opening tabs, and processing payments especially during peak hours.- Also, speaking to customers, answering questions and handling complaints.

  • Bar Supervisor

    Sept 2014 - Oct 2015

  • Bar Staff

    Jan 2012 - Sept 2014
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  C town lounge limited

  Nov 2015 - May 2016

  Floor supervisor

  As a Floor Supervisor at C Town Lounge, my responsibilities were to:- Manage staff, rotas, hours and holiday sheets within the company.- Deal with customer complaints and aid their situation.- Prepare the shop and ensure all stock is available such as food, drinks etc.- Make sure the floor is clean and ensure hygiene levels are at a good standard.

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  Primark stores limited

  Apr 2016 - Mar 2019

  Weekend supervisor

  Weekend SupervisorDates Employed Jun 2017 – Mar 2019As a Supervisor in Primark, my responsibilities were to:- Manage retail staff including cashiers and people working on the floor- Maintain the shop floor and make sure it is clean- Monitoring employee activity- Meet financial objectives also training new staff, initiating corrective actions- Solving problems at a day-to-day level and assisting customers.- Increased efficiency with staff members and increased productivity through different strategies. Retail AssistantDates Employed Apr 2016 – Jun 2017As a Retail Assistant in Primark, my responsibilities were to:- Engage with the customers and providing efficient customer service. - Ensure goods are well displayed. - Restocking goods as well as tidying up the shop floor. - Deal with customers’ complaints and assist them. - Gained experience with working on the shop floor, tills, fitting rooms, stock room, cash office and different locations/floors within the store. - Worked with a third-party company to sell customised t-shits to customers as part of a new Primark venture, was appointed Supervisor of that section and was given various targets to meet as well as organising a team to work there. Show less

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  Laughton digital

  Jan 2018 - Jan 2019

  Recruitment consultant

  Recruitment ConsultantDates Employed Jun 2018 – Jan 2019As a 360 Recruitment Consultant at Laughton Digital, my responsibilities were to:- Using sales, business development, marketing techniques and networking to attract clients.- Negotiating fees, pay and salary rates and finalising arrangements between client and candidates.- Screening candidates and drawing up shortlists of candidates for clients to interview- Using the candidate databases to match the right person to the client's vacancy.- Organising interviews for candidates as requested by the client.- Generated £42,000 for Laughton Digital with the deals madeAssociate ConsultantDates Employed Jan 2018 – Jun 2018As a 180 Associate Consultant at Laughton Digital, my responsibilities were to:- Generate candidates for opportunities for clients in Germany and interviewing candidates.- Responsible for generating leads from candidates.- Log new data and update business systems regarding clients and candidates- Achieving recruitment sales targets and working towards deadlines to achieve set sales objectives.- Providing support to consultants and help out on selecting relevant candidates for the clients.- Generated £70,000+ for Laughton Digital from aiding the 360 recruiter on the deals by finding candidates for them Show less

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  J&c associates ltd

  Jan 2019 - Nov 2019

  Recruitment resourcer

  • Sourcing, head-hunting and delivering against client roles ranging from junior - senior level.• Advertising on job boards and marketing for candidate attraction.• Organising interviews for candidates as requested by the client and negotiating times/dates.• Manage client expectations, candidate’s feedback and expectations.

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  Zipcar

  Apr 2020 - Mar 2023

  Locations associate

  • Analysing and exporting data in order to produce monthly and quarterly reports for the utilisation of the Zipcar fleet and identifying key trends.• Maintaining and building relationships with the boroughs around London and sharing ideas on the improvements of the permit process.• Manage the whole end-to-end permit process, liaising with finance, dealing with invoices and operating the ticketing system through Zendesk and Ultron.• Help plan, manage & relocate the vehicles to high utilised locations around London by working with the fleet team & creating reports to visualise where the vehicles should be located.• Deliver exceptional customer service and managing day to day challenges internally and externally. Show less