Experience

• 

  Market basket foods

  Jun 2008 - May 2015

  Assistant front end manager

  Market Basket is a leading grocery store chain with 71 stores.• Manage between 10-20 staff in the checkout area ensuring every customer needs are met, every visit, every time.• Personal goal to make sure customer is 100% satisfied with their Shopping experience by ensuring all staff follow the rules of working at Market Basket. • Directly responsible for handling money taken in at the registers tomain office booth. Personally handle thousands of dollars each andevery shift. Participating in employee campaign to reinstate the ousted CEO and other key management personnel based upon my personal experience with a company that places employee/customer needs higher than profits. Show less

• 

  Merrimack college

  Sept 2012 - Dec 2014

  Telemarketer

  The Merrimack Fund is an outreach program to alumni to try and secure generous donations to support Merrimack College.• Personally secured in excess of $10,000 in individual pledges for the Merrimack Fund thru the telephone outreach to alumni• Maintain detailed and accurate records and call logs of alumni profiles and pledges.• Created and sent out information to past alumni regarding events at the college to get them more involved with on campus events.

• 

  Advancement services, office of development and alumni relations

  May 2014 - Dec 2014

  Research analyst

  The Office of Development and Alumni Relations handles everything that has to do with alumni such as reunions to homecoming events.The Office of Development and Alumni Relations is also responsible for soliciting alumni and handling all donations received from alumni.• Improve the quality of data in alumni database, Millennium.• Tasks include: data clean up, searching for lost alumni and individual alumni information using research tools, and transferring data from yearbooks to the database. Show less

• 

  Putnam investments

  Dec 2014 - Apr 2021

  • Handle Daily Collateral calls in/out for 5+ brokers based off market exposure and risk.• Perform daily recons of collateral holdings and handle any collateral breaks with the banks/brokers.• Meet all daily deadlines while making sure work is accurate and booked correctly each day. • Handle and organize a collateral email inbox that receives 500+ emails daily. • Express strong organizational skills being able to handle daily deadlines, collateral issues, and recons at once. Answer calls for shareholders as well as financial advisors regarding Putnam accounts. Supply them with any information, forms, or information they may need. Provide excellent customer service.

  • Middle Office Analyst - Collateral Management

    May 2017 - Apr 2021

  • Investor Service Representative II

    Dec 2014 - May 2017
• 

  Rapid micro biosystems

  Apr 2021 - now

  • Work closely with sales, supply chain, production planning, and order management to ensure on time deliveries for all consumables products.• Handle week to week consumables revenue reporting and communicate out to the business ongoing areas of risk and opportunities.• Handle week to week consumables demand forecast planning to ensure we have accurate usage numbers and dates for new customers going live.• Utilize both Salesforce and SAP business and customer relations platforms.• Handle all pricing updates in SAP for new products and any customer specific pricing deals.• Manage new product development projects as well as customer enhancement projects. Show less

  • Associate Product Manager, Consumables Operations

    May 2023 - now

  • Associate Product Manager

    Apr 2021 - Apr 2023