Experience

• 

  Akademi sempoa & mental-aritmetik ucmas sdn bhd

  Jan 2018 - Mar 2021

  Franchise executive

  RESPONSIBILITIES:• Serves as primary point-of-contact for all inquiries and complaints, promptly investigating issues and solving concerns. • Serves as liaison between management, colleagues, vendors and customers to streamline flow of information. • Prepare and maintain agreements, licenses and related matters by ensuring all activities are carried out in accordance with legislation & company policy. • Assist in organizing company's major events, including national and international competitions/conferences. • Schedule and coordinate meetings, appointments and directors' travel arrangements. • Prepare and distribute correspondence such as notices, memos and letters. • Act as Document Control Clerk (DCC) for the implementation of ISO. • Payment collection SKILLS ACQUIRED:• Multitasking• Communications Skills • Customer Support• Organizational Skills• Accuracy and Attention to Detail • Teamwork Show less

• 

  Capitaland

  Jun 2021 - Jan 2022

  Administrative executive

  RESPONSIBILITIES:• Manage information flow in a timely and accurate manner.• Organize and maintain corporate records, documents, and reports.• Prepare weekly, monthly or quarterly reports.• Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information.• Accurately record minutes from meetings.• Generation of POs processing and administration of invoices for the procurement works which include checking, tallying, and data key-in to system.• Manage other general office duties such as office keys control, office fixed asset administration, office notice board administration, office safe administration, pantry management, fixed asset tagging. • Collection of tenants' monthly sales reports. • Manage day-to-day office administration and operations.SKILLS ACQUIRED:• Organizational skills• Time management• Discretion and confidentiality• Familiarity with office gadgets and applications Show less

• 

  Hla

  Feb 2022 - Dec 2024

  Senior business expansion executive

  RESPONSIBILITIES:• Prepare new store location analysis (site visiting and selection, analyzing target market and consumer spending behavior, etc.).• Liaison with mall management for LOO and TA on new openings, renewals, storages, promotional events, etc.• Facilitate communications and coordinate with respective agencies and government authoritiesin accordance with the local regulations.• Establish and manage productive relationships between the Company and the mall management.• Attend conferences and meetings to network with new and existing contacts.• Coordinate with project team and mall’s fit-out team on pre-opening works.• In charge of the administrative aspects of business expansion and office functions.• Keep precise records of outgoing payments, includes arranging payment requests and making payments for services. Show less

• 

  Chagee

  Dec 2024 - now

  Senior franchise specialist