Experience

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  Vertifarms

  Jan 2013 - May 2013

  Business development intern

  Assisted in the creation of a viable business plan and strategy through research and teamwork. Developed client proposals and drafted service contracts for clients. Researched various entrepreneurial/sustainable tax incentives and helped apply them to lower costs.• Developed and submitted a comprehensive business plan to the 13th Annual Tulane Business Plan Competition and reached the semifinals.• Created a formal installation guide to allow for controlled, efficient expansion of rooftop farms. Show less

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  Peoples health

  Sept 2013 - Feb 2017

  Identified opportunities for process improvement and coordinated projects from start to finish. Developed and maintained strategic relationships with all appropriate department contacts and outside vendors to achieve project goals. Supervised four employees and oversaw performance development, inventory levels, and work assignment.• Simplified the work distribution process for management by collaborating with IT to replace a paper report with an electronic version.• Streamlined the review process for received medical records by implementing an interdepartmental process that removed the physical transfer of mail and increased Examiner production. Show less Prepared and maintained a wide variety of complex Excel reports for the tracking and trending of claim data. Coordinated administrative activities to ensure effective and efficient workflow. Analyzed and distributed daily workload for Claims Examiners.• Mapped the scanning process for various document types to identify redundancies and opportunities to increase accuracy.• Built a Microsoft Access database to improve data collection and storage for a compliance incident investigation. Show less

  • Project Coordinator

    Nov 2014 - Feb 2017

  • Department Assistant

    Sept 2013 - Oct 2014
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  Ochsner health

  Feb 2017 - Jul 2021

  Worked with executive leaders to scope new strategic opportunities and prioritize work for the Project Management Office. Led a team of 6 Associate Program Managers, providing mentorship on projects and development of key competencies. Continued to lead Black Belt-level programs and projects through entire project lifecycle. • Led an initiative that increased the percentage of System-Wide Pathology surgical cases meeting the turnaround time goal from 27.74% to 68% (149% improvement). During the same period, the Pathology department also handled an additional 12.7% of average monthly cases. Show less Led a team of 3 Associate Program Managers, providing mentorship on projects and development of key competencies. Worked with Executive Leaders to scope new opportunities and prioritize work for the Project Management Office. Continued to lead Black Belt-level programs and projects through entire project lifecycle. • Collaborated with executive leadership to create the Command Center structure for Ochsner Health during our COVID response. Worked with system CNO, COO, and local CEOs to create Command Centers that provided our leaders and front-line staff with expedited decision making, process development, and communication. Show less Led large, system-wide strategic programs & projects through the entire project lifecycle. Leveraged Accelerating Implementation Methodology (AIM) change management principles to fully implement changes across the organization. Created training curriculum for Yellow Belt, Green Belt, and AIM trainings, and provided coaching for strategic programs & projects across the system. • Led a Throughput/Length of Stay strategic program at OMC Jefferson Highway that achieved 19% YoY improvement in 1st-case OR starts and 4.8% YoY reduction in OR turnover time, for an OR with the 4th highest acuity among US Academic Hospitals. Additionally, reduced minor, moderate, and extreme severity of illness inpatient length of stay by 6.2%, 2.4%, and 4.2% YoY, respectively. Show less Actively led projects through the entire project lifecycle, leveraging Lean Six Sigma methodologies to analyze data and prioritize opportunities. Worked closely with executive sponsors to create goals, resolve issues/barriers, and utilize change management strategies to ensure successful implementation of improvements. Taught Lean and Change Management courses and coached Ochsner staff across the system. • Decreased median door-to-balloon time by 28% and average door-to-balloon time by 24% for ST-Elevation Myocardial Infarction (STEMI) patients by implementing Lean practices in the Cath Lab and ED. Show less

  • Director of Process Improvement

    Dec 2020 - Jul 2021

  • Manager, Strategic Programs & Process Improvement

    Dec 2019 - Dec 2020

  • Process Improvement Manager

    Oct 2018 - Dec 2019

  • Associate Program Manager

    Feb 2017 - Oct 2018
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  Ball corporation

  Aug 2021 - Dec 2022

  Partnered with operations leaders and front-line team members at five plants in North America to drive operational excellence through process improvement.• Led a team of five Black Belts responsible for improvement projects at their plants.• Developed a standardized management system to be used across all 23 North and Central America beverage plants. Used data to identify opportunities for improvement across four plants in North and Central America and partnered with plant teams to execute on prioritized projects.• Led network-wide projects and process improvement efforts to further North and Central America Ends operational excellence.• Partnered with Director of Regional Ends Operations to facilitate network collaboration and best practice sharing.

  • Regional Manager of Operational Excellence

    Jun 2022 - Dec 2022

  • Operations Improvement Manager

    Aug 2021 - Jun 2022
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  Gogo business aviation

  Dec 2022 - now

  Continuous improvement manager

  Developed and implemented an organization-wide Continuous Improvement program that drove efficiency across all operations. • Created classroom training courses & trained 102 employees in Root Cause Analysis & Corrective Action and Continuous Improvement 101.• Achieved $2.14M financial impact & reduced 2,922 hours of waste across 29 Continuous Improvement projects coached and led by my program.