
Timeline
About me
Account Support Manager at HPE | PMP-Certified Project Manager | Intelligent Automation & RPA | Data Analytics | Driving Operational Efficiency & Innovation
Education
Instituto superior técnico
2013 - 2016Bachelor of engineering (b.eng.) telecommunications and informatics engineeringActivities and Societies: NEETI
Instituto superior técnico
2016 - 2019Master's degree telecommunications and informatics engineeringMajor in Secure, Mobile Peer-to-Peer and Cloud Applications.Master's Thesis - Using the Order Book and Machine Learning for Cryptocurrency Trading
Experience
Bluecover technologies
Jul 2015 - Aug 2015Summer engineering intern- Developed a Backend using Ruby on Rails to support an Android Golf App.
Aptoide
Jul 2016 - Aug 2016Summer engineering intern- Developed an website using JSP, JQuery,JAX-WS,Apache and an IntelliJ Plugin regarding In-App Billing transactions.
Ey
Sept 2018 - Jul 2019Data analytics consultant- Worked in the Business Assurance Analytics Services (BAAS) team, contributing with Data Analytics and Development expertise, mainly in C# and PowerShell.
Hewlett packard enterprise
Jul 2019 - Aug 2021Technical consultant- Providing technical expertise for solution development and being responsible for end-to-end-services.- Manage the customer relationship, including project management and communication.
Abp consultancy
Aug 2021 - Mar 2023- Leading the delivery of the ABP workstreams using industry standards/methods to help our clients create tangible business opportunities through automation.- Responsible for supporting our clients embed and operational their automation solutions through leading Requirements Gathering, User Acceptance Testing and Post-Go Live implementation plans.- Providing a high level of quality and service and ensuring that project commitments are delivered in line with ABP corporate delivery frameworks.- Main operational interface between ABP and the client including management of deliverables, milestones, technical decision making and status reporting. Show less - Design, develop, and test solutions to automate processes, activities, and tasks through RPA and enhanced workflow automation platforms for multiple projects and clients.- Responsible for supporting our clients embed and operational their automation solutions through leading Requirements Gathering, User Acceptance Testing and Post-Go Live implementation plans- Plan and participate in deployment of RPA (UiPath) platform components, including bots, orchestrators, development tools, and systems integrations, to meet enterprise requirements for security, scalability, and performance. Show less
Senior Business Process Automation Consultant
Sept 2022 - Mar 2023Business Process Automation Consultant
Aug 2021 - Sept 2022
Hewlett packard enterprise
Mar 2023 - nowAccount support manager- Promoting Customer Satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery, identifying and driving transformation while managing scope, resources, cost of delivery and coordination. - Understanding the client at the local, country level to analyze delivery requirements, contribute to client’s strategic business plan, and create incremental revenue opportunities.- Proactively managing and metering customer usage of installed HPE GreenLake compute or storage solutions to maximize cost effectiveness whilst maintaining accurate billing records, present and report monthly usage to client. Show less
Licenses & Certifications
- View certificate
Uipath certified advanced rpa developer
UipathJan 2023 Vmware vsphere: install, configure, manage [v6.7]
VmwareNov 2019- View certificate
Nutanix certified professional 5 - multicloud infrastructure
NutanixDec 2020 Itil 4 foundation level
Axelos global best practiceFeb 2021Rpa developer foundation training
UipathJul 2019- View certificate
Ey analytics - data integration - gold
EyMar 2019 - View certificate
Project management professional (pmp)
Project management instituteDec 2024 Python for financial analysis and algorithmic trading
UdemyJan 2019- View certificate
Aws certified cloud practitioner
Amazon web services (aws)Jul 2023
Volunteer Experience
Coordinator
Issued by WACT on Nov 2012Associated with Guilherme Andrade
Languages
- poPortuguês
- inInglês
- frFrancês
- esEspanhol
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