Experience

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  Rbc

  Feb 2013 - Aug 2014

  Managed non-medical case files and made payability decisions on minor medical claims. I coordinated billing with hospitals around the world and worked in a 24/7 environment. I also participated in business improvement projects. Took notice of travel insurance claims and advised clients on coverage and documents required.

  • Non-medical case manager

    Nov 2013 - Aug 2014

  • Claims First Response Coordinator

    Feb 2013 - Nov 2013
• 

  Economical insurance

  Aug 2014 - Aug 2015

  As a level 2 adjuster I was assigned claims that were more complex and/or when possible coverage issues had been identified. I investigated possible defenses to liability for third party injuries and obtained witness statements. As an auto claims adjuster I evaluated auto insurance claims and confirmed coverage. I handled claims from first contact to close, paid invoices, and made underwriting referrals when necessary.

  • Auto Claims Adjuster II

    Jun 2015 - Aug 2015

  • Auto Claims Adjuster

    Aug 2014 - Jun 2015
• 

  Wawanesa insurance

  Dec 2018 - Dec 2019

  Articled student

  As an articling student with the legal department, I assisted with employment matters, acquisitions, and licensing questions. I also supported the compliance department and advised on matters such as OSFI requirements, claims procedures, language requirements, privacy legislation, anti-spam legislation (CASL), and environmental stewardship programs.

• 

  Grant kovacs norell

  Jan 2020 - Jun 2023

  Associate

  Insurance Litigation

• 

  Gowling wlg

  Jun 2023 - May 2024

  Associate

  Litigator in the Insurance and Professional Liability Group. Conducted the defence of claims across a variety of sectors.