
Timeline
About me
UX Writer & Research
Education
Vietnam national university, hanoi
2016 - 2020Lingustic applied linguistics
Experience
Apollo english vietnam
Jul 2018 - Oct 2019Teaching assistantMisa jsc
Jan 2020 - Aug 2020Technical writerViettel post
Sept 2020 - Sept 2021Senior communication specialist1. Public Relations - Communication for services of Viettel Post Develop a media film script for the Digital Advertising project. Take the main responsibility for the communication of the company's products/services (Digital Advertising Service, ViettelSale).+ Write PR articles for digital advertising services posted on internal websites such as: ViettelFamily, vto.com.vn+ Manage Fanpage, Website services+ Create ideas, service communication plans on a weekly and monthly.+ Create content ideas for Standee, Brochure, leaflets,...+ Write standard SEO articles to introduce new services and features of ViettelSale sales management software.+ Video editing to introduce ViettelSale features: https://www.youtube.com/watch?v=SGUlDBp6DcE2. Internal communicationTake the main responsibility from the stage of ideas to the organization of Year End Party 2020 for the company.Organize activities to connect members in the company such as Christmas, Vietnamese Women's Day, International Women's Day…Communication of information from leaders to all employees in the company can be grasped.3. Deploy content for customers using the company's Digital Advertising serviceTake the main responsibility for the implementation, creation of content ideas, videos, images on social channels for customers using Digital Advertising services. Some implemented projects: Vinhomes Smart City, The Matrix one, RB Land, Golden Link, Old Man IKA, YTO Express (Based in Hong Kong) Show less
Ngân hàng tmcp hàng hải
Jan 2022 - Dec 2022Communication specialist | core banking project1. Implement and monitor approved programs/plans: - Implement a transformation plan, spread culture, and integrate communication.- Promote the implementation of communication initiatives including scripting, video production, designing, printing, and distributing leaflets, organizing events...- Collaborate with the Chief Administrator to develop metrics to monitor program effectiveness and recommend necessary adjustments.- Coordinate internal resources to implement appropriate activities.- Monitor, analyze, and optimize the effectiveness of programs.- Establish and maintain relationships with partners/suppliers.2. My Responsible- In charge of design, content marketing, make sure it is aligned with company's vision and character- Directly compile content (PR article, social content,..)- Work with vendor and different internal departmetns (Media, Legal, IT,..) to ensure that campaigns are executed on time and achive requirements. Show less
Vps securities jsc
Dec 2022 - Feb 2024User experience writerPrep
May 2024 - nowUser experience researcher & writer
Licenses & Certifications
- View certificate
Conduct ux research and test early concept
CourseraSept 2023 - View certificate
Introduction to public relations and the media
CourseraSept 2021 Toeic
Iig vietnamMay 2021- View certificate
Ux design process: empathize, define, and ideate
CourseraSept 2023
Volunteer Experience
Volunteer Staff
Issued by MyHanoi on Aug 2017Associated with Dương Hà
Languages
- enEnglish
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