Uttaran Sen

Uttaran sen

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location of Uttaran SenGurugram, Haryana, India
Phone number of Uttaran Sen+91 xxxx xxxxx
Followers of Uttaran Sen1000 followers
  • Timeline

    Mar 2021 - Apr 2021

    Industrial Trainee

    Renaissance Bengaluru Race Course Hotel
    May 2021 - Aug 2021

    Operation Management Intern

    Encovate
    May 2022 - Feb 2023

    Front Office Assistant

    The Ritz-Carlton, Bangalore
    Current Company
    Feb 2023 - now

    Resident Manager

    Housr
    Gurugram, Haryana, India
  • About me

    Customer Service Professional । Business Operations । Facility Management । Ex- Ritz-Carlton Hotel Company L.L.C। Ex - Marriott International । Ex- IHMite । IT & ITes - Level 1 & 2 Certified

  • Education

    • Indira gandhi national open university

      2019 - 2022
      Bhm hospitality administration/management
    • Institute of hotel management, catering technology and applied nutrition, guwahati

      2019 - 2022
      Bsc h & ha hospitality administration/management 84%
  • Experience

    • Renaissance bengaluru race course hotel

      Mar 2021 - Apr 2021
      Industrial trainee

      - Gained exposure of F&B operations across all outlets including other core departments of 5 star hotel.- Took initiative to learn about HR functions & assisted in day-to-day work

    • Encovate

      May 2021 - Aug 2021
      Operation management intern

      - Contributed towards day to day Operations and Social Media content of the early stagestartup.- Successfully coordinated EDGE event, a 1000+ participants virtual fair,oppportunity to interact with students across India along with Industry experts and leaders.

    • The ritz-carlton, bangalore

      May 2022 - Feb 2023
      Front office assistant

      - Assisted 200+ guests on a daily basis with check-in & check-out procedures ensuringcomplete compliance to the Ritz Carlton standards- Handled cash Float Of 5 lakh INR and credit payments- Achieved consistent guest satisfaction scores and strived to enhanceguest delight- Handled multiple roles & responsibilities of Front Office operations- Worked as Shift In-charge and trained new joiners- Responsible for Front Desk office supplies and contributed towardseffective cost management- Supported long and critical business hours to ensure smooth hoteloperations Show less

    • Housr

      Feb 2023 - now
      • Resident Manager

        Jun 2024 - now
      • Assistant Resident Manager

        Feb 2023 - Jun 2024
  • Licenses & Certifications

    • It-ites level 1 & level 2

      National skill development corporation
      Nov 2017
  • Honors & Awards

    • Awarded to Uttaran Sen
      Star Performer of The Month The Ritz-Carlton Bangalore Jul 2022 I was awarded the prestigious "Star Performer Of the Month"award by The Ritz-Carlton Bangalore for exhibiting high level of professional commitment towards my work and consistency.
    • Awarded to Uttaran Sen
      Intern of the Month (June 2021) Encovate Jun 2021 I was awarded the prestigious " Intern of the Month" award by Encovate for exhibiting high level of professional commitment towards my work and consistency.
  • Volunteer Experience

    • Event Coordinator

      Issued by Encovate on Jul 2021
      EncovateAssociated with Uttaran Sen