Experience

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  Wherever. net holding, inc

  Mar 1998 - Apr 2003

  Technical manager

  To meet with high percentage of our VoIP solution in the Worldwide and to increase the name recognition of the firm after IPO（Initial Public Offerings）.Leading Products Wherever GW、Billing System、Cisco Router 7200、Lucent Excel Switch、Clarent GW´、Dialogic PCI T1 / DM3、MRTG for bandwidth monitoring.Accomplishmentso Directed a project team of 10 from 8 branch.o Built up ACER Global VoIP System.o Consolidated Network leased lines and VoIP Traffic to build up Bandwidth usage amount monitoring System(MRTG).o Provided SOP、trained engineers and tricky issue supported.o Coordinated new system testing and roll out. o Performed consultations with clients interested in the company’s services. 收回

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  Talink (welltech) corporation

  Sept 2001 - Apr 2003

  Technical project engineer

  Build up the System to exchang international calls between Local Telco-operator and Foreign carriers to provide commercial VoIP service.Accomplishmentso Obtain an ISR license (International Simple Resale).o Planned and Implement Interlink between carriers with E1/T1.o Participated in CPE(Customer Premise Equipment) setup by remotely.o Achieved 90% in CPE end-point installation.o Settled a bill between Carriers.o Coordinated all the international private leased line setup and local loop setup.o Built an Equipment Room from scratch.o Network Operation Monitoring Function Design.o Worldwide Network Setup. 收回

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  Phitech

  May 2003 - Jan 2011

  Senior chief engineer / project manager

  Organizing and directing a Technical Project Management Office (TPMO) to analyze project scopes, risks, resources and to provide professional services, coordination and schedule control among customers, vendors and internal resources. Achievementso Directed a project team of 8.o Maximized high-volume and high-margin orders by using innovative Service–Oriented scheme, increased 10% in annual sale.o Promoted IP-PBX value-added services for CHT mobile company.o Conducted a Witness Testing in SIP-based for CHT NGN1 project.o Led CHT-DVS Value-Added System replacement project to a successful and timely completion by 40% business profits.o Provisioned、Expansion and Maintained TWM Ring-Back Tone.o Reduced budget cost by 10% and optimized business profits by 20%.o Raising customer satisfactions and getting trust by customers which eliminating unnecessary labor tests and increasing productivity in terms of cost saving.o Developing technical SOP & manual for each product to train and direct engineers to increase productivity and minimize device outages.o Shortened money-losing project life cycle by 10%. 收回

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  Nokia networks

  Jul 2011 - Aug 2012

  Team leader

  Led a Team comes from Finland、India、Vietnam and China to support Taiwan Mobile Telecom OSS and timely completion.Achievements :o Directed a team of 8 and resource allocation on a rota basis.o Reconciled conflicts and provided immediate service.o Interfaced effectively with customers and back-end.o Improved employee morale.o Improved Customer service and awarded manager’s approval.

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  Truetel taiwan

  Aug 2012 - Apr 2014

  Project manager

  Responsible for New project and APT、FET maintenance. Leading Products :MA for M-Push(Message Push)、MISP(Mobile Information Service Platform)、UMC(Unify Message Center)Project for LBAMS(Location Based Alert Messaging System）、MISP Password Security enhancement.Achievements :o Provided FRS(Functional Requirement Specification) based on SOW and reviewed with customer.o Coordinated developer to deliver product by FRS and helped to collect opinions from user.o Analyzed and recognized customer’s requirement to obtain extra CR(change request) within SOW(Scope of Work).o Reduced extra budget and effort in Project.o Presented innovative solutions to clients. 收回

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  Nokia

  May 2014 - now

  System integration engineer

  Achievements :o Implemented AMBIT4G、APT Parsing API、ITRI 3G/4G Core and CHT NGN8/9 Projects. o Knowledge of virtualization, cloud technology, orchestration system, NB-IoT, 5G and migration.o Drove team to implement 3G/4G system on behalf of Project Manager.o Interfaced effectively with customers、internal and 3rd party.o Ensured complete customer satisfaction and completed FA.o Lesson learned from problem solving skills sharing.Activities :o Analyzed raw data file by scripting.o Directed 3rd party to implement VLAN tag by naming SIG/RTP/OAM/DB in L3 Switch for NGN IMS Core at 2 loctions.o Identified the NE connectivity issue and support NE Owner to clarify.o Consolidated all NE’s FM be integrated into Live SS system and Alarm history、Severity rule customization.o Verified NE provision API and mandatory flow for Service Subscription Management(SSM) development.o Analyzed & Corrected KPI formula for KPI report.o Integrated CRBT、SMSC、VC、NP(via iNUM)、DEA/DRA in 4G Core.o Established IPSec tunnel to enforce traffic encryption between Small Cell and EPC with pre- shared security keys by PKI-CA. o Worked with FoxConn R&D to troubleshoot Emergency Call (112、119, 110) via Infocus (VoLTE handset).o Step by step to concatenate NE for EPS attach、VoLTE、3G subscriber registration、CSFB and SRVCC. o End-to-End Call test for CSFB, SRVCC with combined MME/SGSN, SPGW/GGSN. 收回