Experience

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  Kitchen beauty marketing corporation

  May 2019 - now

  • Troubleshoot hardware and software tickets assigned.• Provide support and assistance in Timekeeping application and devices.• Perform system back-up and database archiving processes to ensure data recoverability.• Monitoring network activity and logs in firewall device.• Troubleshooting network issues such as LAN, WAN, Wi-Fi.***Oracle NetSuite***• Customize NetSuite to align with the organization's structure and processes. This includes configuring roles, permissions, and preferences.• Implement custom fields, forms, and records to tailor NetSuite to specific business requirements.• Manage user roles and permissions to ensure that individuals have the appropriate level of access based on their responsibilities.• Create and maintain workflows to automate business processes and ensure efficiency.• Develop and maintain custom reports and dashboards to provide insights into business performance.• Stay informed about NetSuite updates and plan for system upgrades to leverage new features and improvements.• Provide ongoing support to users, addressing queries and troubleshooting issues.• Maintain comprehensive documentation of configurations, customizations, and processes for future reference. Show less

  • IT Business Support / MIS Lead

    Jun 2024 - now

  • IT Business Support

    May 2019 - now