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Nikhil Yadav

Nikhil Yadav

Team Lead

Followers of Nikhil Yadav99 followers
location of Nikhil YadavNew Delhi, Delhi, India

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  • Timeline

  • About me

    Team Lead DBO - Tech delivery Cognizant

  • Education

    • Babu Banarsi Das Institute Of Technology

      2012 - 2016
      Bachelor of Technology - BTech Computer Science A

    • APJ Abdul Kalam Technological University

      2012 - 2016
      Bachelor of Technology Computer Engineering

    • Central Board of Secondary Education

      2009 - 2009
      High School Diploma Mathematics

  • Experience

    • Cognizant

      Oct 2016 - now
      Team Lead

    • Cognizant Technology Solutions Limited

      Mar 2019 - now

      Led the Twitter Content moderation process for India & manila location from quality standpoint.Responsible for driving the quality performance & continuous improvement 7 different workflows.Ensuring Team Grooming as key priority & encouraging teammates to participate in project goals.Inculcation of continuous cycle of process improvement through Ideation & identifying the automation opportunities to reduce non value add repetitive tasks/activities.Ensuring the minimum client feedback (escalations) for the aligned project. Show less

      • Team Leader Quality

        Jul 2021 - now

      • Senior Quality Analyst

        Jan 2021 - Jun 2021

      • Process Specialist

        May 2020 - Jan 2021

      • Subject Matter Expert (SME)

        Mar 2019 - May 2020

  • Licenses & Certifications