Experience

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  Coca-cola enterprises

  Jan 1991 - Jan 1997

  Driver - merchandiser - dispatcher

  Worked several positions at Coca-Cola in a 6 year span, starting as a part-time dispatcher/warehouse person, full-time dispatcher, merchandiser, vending route driver, then route driver.

• 

  True value company

  Dec 2001 - now

  ● Oversee all operations to include all Inbound and Outbound Departments ● Manage P & L for $20 Million Year Distribution Center● Currently lead 3 Direct Supervisors and 30 Indirect Employees● Maintain a safe work environment. Helped reduce Injuries by 34% - supported safety observations, talks and committee.● Perform daily operations assuring efficient product flow – increased Lines Per Hour by 19% Inbound and 24% Outbound by using slotting tactics and implementing strategies by a team of empowered Supervisors.● Monitor daily performance of associates and KPI.● Improved claims rate by 28% – projects to help with problem items included “show and tell”, monthly tests, retraining and high visibility signage.● Also responsible for following and making associates aware of company policy and procedures.● Directs planning to assure optimum performance related to cost efficiency.● Develop talented Lead Persons and Supervisors to prepare them for their next role. Show less ● Transformed an underperforming department by gaining trust, applying accountability and implementing efficiencies, ultimately eliminating 2 FTEs● Maintain a high level of customer service to Member Retailers● Lead and coach IT System Administrator and office to ensure staff development. Able to accurately oversee administrative duties● Manage LEAN and Culture training● Manage incoming inventory with accuracy and quality● Receive, code, verify accuracy and process the Central Ship and RDC expense payables● Focus on facility safety and support employee relations initiatives while enforcing policies and procedures.● Manage contract and price negotiations with vendors and service providers – negotiated PM contract which increased cost by 25% but provided 4 vendor visits instead of 2, resulting in fewer breakdowns and downtime● Take on Project Management role including managing installation and inventory fulfillment of 5000 items for 2 carousel picking systems, a packing station expansion, and conveyor loop track system – $1.4 million project creating efficiencies resulting in a 42% increase in lines per hour order-filling Show less ● Successfully lead, develop and promote 4 different assistants to new positions including Supervisor, Office Manager, Systems Administrator and Project Manager● Administer servers, desktop computers, printers, routers, switches, software deployment, security updates and patches● Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers● Maintain integrity of the network, server deployment, and security● Ensure design of system allows all components to work properly together● Troubleshoot problems reported by users● Evaluate system's performance and make recommendations for future upgrades.● Maintain system efficiency and perform backups● Lead project team to reduce Replenishments from 7.4% to 3.1%● President's Award for Ecommerce Team Retail Focus. Accomplishments include implementing Ecommerce system through shipping software and WMS systems Show less ● Oversee the daily performance of server, software and network performance.● Confer with staff, users, and management to establish requirements for new systems or modifications.● Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.● Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.● Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.● Part-time teaching position at Rockford Business College covering Microsoft Word Show less

  • I/O - Operations Manager

    May 2022 - now

  • Office Manager

    Jan 2014 - May 2022

  • Maintenance Supervisor

    Apr 2017 - Apr 2021

  • Systems Administrator

    Aug 2005 - Apr 2016

  • Assistant Systems Administrator

    Dec 2001 - Aug 2005
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  Rockford career college

  Aug 2004 - May 2005

  Teacher

  * Taught Microsoft Word for a group of nurse practitioners at a local hospital