Hemant Kumar Panda

Hemant Kumar Panda

Hardware Networking Engineer

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location of Hemant Kumar PandaGeneva, Geneva, Switzerland

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  • Timeline

  • About me

    Expertise in Meraki Cloud Solutions|| Network Administrator || Cloud Administrator || IT Coordinator. Certified in CCNA, AZ900, OCI, with ITIL & PM Proficiency. #TechInnovation #StrategicIT

  • Education

    • Berhampur University

      2014 - 2016
      Master's degree Computer Science A
    • Dr. C. V. Raman University, Kota Bilaspur

      2011 - 2014
      BCA Computer Science A
  • Experience

    • NMS India Pvt Ltd

      May 2013 - Jan 2016
      Hardware Networking Engineer

       Installation, configuration & troubleshooting of Hardware, Networking & Software. Resolved issues related to email clients (outlook) and followed up with vendors for replacement of defective hardware and enhanced system uptime. Managed all the laptops, Desktop, D-Link Cameras, Printers & Biometric devices across the state. Configured VPN, RAS, I pass and wireless network, DHCP, and DNS services based on project requirements. Installation of Think Clients Cable planning and implementation (Fiber and Copper) and installing PDUs into the Racks. Show less

    • Wipro

      Jul 2016 - now

       Installation of Meraki Security Appliance, Meraki Switches, Meraki APs, CISCO ISR, CISCO Switches, CISCO WLC, CISCO APs, and CISCO Mobility Express. Troubleshoot and Maintenance all network-related issues. Firmware upgrade of all the network devices like ISR, MMX, Switches, AP(CISCO & Meraki), PRTG, CISCO ISE, and CISCO Prime. Installation Peplink Load balancing WAN link aggregator. Cisco Routing & Switching.  Maintenance of Cisco ISE. Sound Knowledge of AWS Cloud Computing.  Quick learner and up-skilling in new technologies.  Communication, collaboration, and teamwork. Show less  Working on the ITIL-based ticketing tool (LANDesk, ServiceNow & Remedy) Monitoring the alerts triggered in different applications like SCOM, and PRTG and responsible for ticket routing. Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Installation of Windows (7/10/11) and troubleshooting desktop-related issues. Maintenance of Servers like windows patching and disk cleanup. Managed for e-mail system, meeting employee and customer needs 24/7 Provided technical support in Remote desktop Services and Desk-side Support  Provided telephonic and Email based Support to User / Vendor management. Installed, configured, and managed printers such as MFP, LaserJet, etc. Show less

      • System Engineer

        Jan 2020 - now
      • Administrator

        Jul 2016 - Dec 2019
  • Licenses & Certifications

    • Oracle Cloud Infrastructure 2023 Certified Foundations Associate

      Oracle
      Sept 2023
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2023
    • Cisco Certified Network Associate

      Cisco
      Oct 2023