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Fitrya Salsa Zein

Fitrya Salsa Zein

Customer Service Officer

Followers of Fitrya Salsa Zein412 followers
location of Fitrya Salsa ZeinKota Tangerang Selatan, Banten, Indonesia

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  • Timeline

  • About me

    Customer Satisfaction Executive | Certified Contact Center analys | Gold winner The Best Contact Center Indonesia 2021 | Bronze winner The best Contact Center Indonesia 2022

  • Education

    • Universitas Terbuka

      2020 - 2025
      BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

  • Experience

    • PT Bank Central Asia Tbk

      Sept 2020 - Apr 2024
      Customer Service Officer

    • G2G Malaysia

      Apr 2024 - now
      Customer Satisfaction Executive

  • Licenses & Certifications

    • Contact Center Analysis

      Telexindo Bizmart
      Mar 2022

    • Certified Contact Center Agent

      Telexindo Bizmart
      Jul 2022

    • Contact Center Agent

      Telexindo Bizmart
      Oct 2021

  • Honors & Awards

    • Awarded to Fitrya Salsa Zein
      BRONZE WINNER of "The Best of The Best Agent CS/Outbound" Indonesia Contact Center Association Sep 2022 2022 is my second time joining this competition. I feel so grateful that i still got BRONZE WINNER of "The Best of The Best Agent CS/Outbound".
    • Awarded to Fitrya Salsa Zein
      GOLD WINNER as The Best Telesales Indonesia Contact Center Association Oct 2021 winning 2nd place on The Best Contact Center Indonesia as Gold Winner of The Best Telesales.