Experience

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  Tata consultancy services

  Aug 2020 - Jul 2023

  Associate data analyst

  Report Development and Maintenance: Developed and maintained daily, weekly, and monthly reports using Power BI and Microsoft Excel, providing stakeholders with actionable insights that improved decision-making processes.Data Management and Analysis: Managed and analyzed data using Power BI, Microsoft Excel, ServiceNow, and Azure, enhancing data accuracy and reporting efficiency.VIP Tech Support: Provided technical support for VIP members of a major European shipping company, resolving issues promptly and maintaining high service standards.Training and Knowledge Transfer: Conducted training and knowledge transfer sessions for team leads, and facilitated buddy-up sessions for new joiners, improving team performance and knowledge retention.Single Point of Contact (SPOC): Served as the SPOC for all VIP support, ensuring consistent and reliable service regardless of client location, which improved client satisfaction by 15%. Show less

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  Tata consultancy services

  Sept 2023 - now

  Data analyst

  Created and Published Reports: Developed comprehensive reports by fetching data from Azure Databricks into Power BI and published them for stakeholders, enhancing data accessibility. Automated Reporting: Implemented automated email distribution of Power BI reports as PDF attachments using Power Automate, reducing manual effort by 30%.Power Automate Development: Designed and executed endto-end Power Automate flows, improving report automation efficiency by 25%.Data Preparation: Fetched, queried, and manipulated data from Azure Databricks to ensure accuracy and relevance in reports, removing unnecessary data for clearer insights.Report Migration: Successfully migrated reports from Spotfire to Power BI, improving data visualization and user engagement. Automated Alerts: Set up automated email alerts for parameter changes or threshold breaches within reports, enhancing realtime monitoring and responsiveness.Real-Time Monitoring: Developed reports utilized for monitoring real-time data, enabling proactive decision-making and improving operational efficiency by 20%. Show less