Tereza Netopilová

Experience

• 

  Jarkulis, s.r.o.

  Jan 2009 - Sept 2014

  Crew trainer

  Responsible for training new employees, creating training materials.

• 

  Petr Štěpánek

  Oct 2014 - Jan 2015

  Web Graphic Designer - intership

  Graphic design of web pages, preparation and realization of graphic designs,reproductions and graphic diagrams of web pages. Realization of graphic components.

• 

  EXPECT-IT, s.r.o.

  Mar 2015 - Apr 2018

  Led team providing telephone and online support to customers experiencingtechnical issues. Transforming customers’ requirementsinto workflows. CMDB administration. Ensuring that staff are motivated,monitored and measured in line with company targets and performancestandards. Producing accurate reports on team performance forsenior managers. Analysis and design of user interface for different platforms. Prototyping,modeling, formalization of outputs, keeping of written documentation andother documents of a technical nature. Testing functional design. Interactingwith the end-user, retrieving and embracing user feedback.

  • IT Specialist – Control Center Team Leader

    May 2016 - Apr 2018

  • GUI Designer

    Mar 2015 - Apr 2018
• 

  Innogy Česká republika

  May 2018 - Apr 2021

  • IT Project Manager

    Aug 2020 - Apr 2021

  • IT Analyst

    May 2018 - Aug 2020
• 

  Innogy Česká republika

  Sept 2021 - Sept 2023

  A part time job during the motherhood.

  • IT Project Manager

    Jun 2022 - Sept 2023

  • Tester

    Sept 2021 - Jun 2022
• 

  Innogy Česká republika

  Jan 2025 - now

  IT Teamleader