Experience

• 

  Quinta brigada

  Apr 2014 - Mar 2015

  File management assistant
• 

  Instituto nacional de medicina legal y ciencias forenses

  Jun 2018 - Sept 2020

  It support technician
• 

  Self-employed

  Jan 2019 - now

  Contratista

  Contratista de TI con 3 años de experiencia en la implementación y soporte de infraestructuras de red. Experto en instalación y configuración de cableado estructurado, sistemas de CCTV y equipos de telecomunicaciones. Sólida trayectoria en la resolución de incidentes y el mantenimiento preventivo de sistemas informáticos. Capacidad demostrada para trabajar de forma autónoma y en equipo, cumpliendo con los plazos establecidos y superando las expectativas del cliente.

• 

  Atek group s.a.s

  Aug 2020 - Mar 2022

  Information technology help desk technician

  Technical support (Santander University Hospital (ESE HUS). Manage, configure, install, and support IT assetsProvide desk-side and remote user support and troubleshootingRespond to support and request tickets in a timely manner Printer maintenanceTechnician for customer/company network systems installation and/or maintenance activities

• 

  Agrosavia - corporación colombiana de investigación agropecuaria

  May 2022 - Jun 2022

  It infrastructure - systems assistant

  Provide IT support for day-to-day operations, infrastructure, and configuration management in support.Trouble shoot SharePoint, OneDrive and O365 Apps, issues during weekly Open Help sessions and provide 1:1 support with End UsersDaily support for ARANDA request and issue tickets assigned to the Collaboration Services team

• 

  Agrosavia - corporación colombiana de investigación agropecuaria

  Sept 2022 - Nov 2022

  It infrastructure - systems assistant

  Provide IT support for day-to-day operations, infrastructure, and configuration management in support.Trouble shoot SharePoint, OneDrive and O365 Apps, issues during weekly Open Help sessions and provide 1:1 support with End UsersDaily support for ARANDA request and issue tickets assigned to the Collaboration Services team

• 

  Departamento administrativo nacional de estadística - dane colombia

  Oct 2024 - Dec 2024

  Census taker

  Provision of support services for the management of information collection for the National Urban Economic Census, through the application of the questionnaire to economic units during the field operation in the assigned municipalityProvision of support services for the management of information collection for the National Urban Economic Census, through the application of the questionnaire to economic units during the field operation in the assigned municipality.