Precious Onome Lionel-Kolade

Precious onome lionel-kolade

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location of Precious Onome Lionel-KoladeAbuja, Federal Capital Territory, Nigeria
Phone number of Precious Onome Lionel-Kolade+91 xxxx xxxxx
Followers of Precious Onome Lionel-Kolade1000 followers
  • Timeline

    Mar 2017 - Sept 2017

    Public Relations Intern

    University of Benin
    Oct 2019 - Jan 2021

    Central Program Operation Officer

    Abuja Technology Village FZC
    Jan 2021 - Jun 2021

    Data Entry officer

    54gene
    Oct 2021 - Nov 2022

    Customer Support Representative

    54gene
    Apr 2023 - Dec 2023

    Customer Experience Associate

    Payday (Techstars '21)
    Current Company
    Dec 2023 - now

    Relationship Manager

    Getpayed Technology Solutions Ltd
  • About me

    Communication Professional/ Customer Support Expert/ Public Relations.

  • Education

    • University of benin

      2014 - 2018
      Bsc mass communication/media studies second class upper

      Activities and Societies: Red Cross association

    • Academia de linguas

      2020 - 2021
      Spanish language
  • Experience

    • University of benin

      Mar 2017 - Sept 2017
      Public relations intern

      Engaged in documentation and file of incoming and outgoing files.• Partook in the drafting and typing of news stories regarding technological improvement, festivals, and events happening in the university.• Engaged in writing press release and newsletters.• Assisted in the planning and anchoring of courtesy visits, inaugural lectures, convocations, matriculation,and other events in the University.• Engaged in the planning of events happening in the university.• Drafted , typed and distributed speeches, letters and circulars.• Partook in receiving and sending out mails around the vice chancellor’s office. Show less

    • Abuja technology village fzc

      Oct 2019 - Jan 2021
      Central program operation officer

      • Assisted in correspondence, information, and record management.• Involved in professional engagement with senior colleagues.• Engaged in calendar management and prioritization.• Handled the documentation and filing of incoming and outgoing files. • Partook in data management.

    • 54gene

      Jan 2021 - Jun 2021
      Data entry officer

      • Handled and managed the collection and entry of clients’ data before sending them for sample collection.• Ensured that client’s data are properly and accurately filled into the online registration portal. • Sorted complaints and feedback to management and followed up with the clients as required.

    • 54gene

      Oct 2021 - Nov 2022
      Customer support representative

      • Guided clients and prospects on company products and services, i.e maximizing customer sales.• Responded to customer inquiries and complaints in a timely and professional manner via Phone calls,emails and live chats.• Ticket handling using Zendesk to track and prioritize interactions with clients.• Handled complaints to building strategies for improving the overall customer experience and fostering loyalty.• Worked cross-functionally with the sales, technical, payments, and laboratory team to deliver Solutions and improve processes. Assisting the sales team in winning new contracts with top organizations and ensuring the contracts are a success. Show less

    • Payday (techstars '21)

      Apr 2023 - Dec 2023
      Customer experience associate
    • Getpayed technology solutions ltd

      Dec 2023 - now
      Relationship manager
  • Licenses & Certifications

    • Google digital skill for africa

      Google digital garage
      Sept 2020
    • Project management professional (pmp)

      British project managment academy
      Jan 2020
    • Certifed human resourse manager

      Rahn wesley institute of management
      Dec 2019
    • Project management foundations

      Linkedin
      Dec 2020
      View certificate certificate
    • Jobberman soft skills training

      Jobberman nigeria
      Sept 2020
  • Volunteer Experience

    • Orientation Broadcast Service(OBS)- Presenter

      Issued by Nigerian Youth Service Corps (NYSC)
      Nigerian Youth Service Corps (NYSC)Associated with Precious Onome Lionel-Kolade
    • Fundraising Volunteer

      Issued by The Nigerian Red Cross Association on Mar 2015
      The Nigerian Red Cross AssociationAssociated with Precious Onome Lionel-Kolade