Experience

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  Mitratech

  Jan 2004 - Jan 2006

  Qa engineer

  • Perform black box testing, regression testing, component testing and system testing• Develop test plan and strategy and share to QA team for review and updates.• Deployment of own application on Weblogic/Websphere application server.• Create and execute queries for testing on SQL, Oracle and DB2 databases.• Participate and provide input in the design and requirements gathering meeting with Dev, Business and Design team.• Test web applications on major supported browsers and platforms Show less

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  Pictage, inc

  Apr 2006 - Aug 2008

  Lead quality assurance engineer

  • Lead the team in the performance of white box and black box testing on the overall functionality of the application• Deploy builds and apply database patches on pre-prod testing environments.• Execute automated scripts using IRB and Watir (Ruby).• Develop test plans and cases based on business specification and requirements.• Work hand in hand with Release team as new builds are deployed and utilize CVS to maintain version control• Train and mentor fellow QA Engineers with software testing processes• In charge of main documentation of QA processes and other work related training materials• Acting QA Manager when manager is offsite or on vacation. Interview potential QA analyst candidates and offer hiring recommendations. Show less

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  Edmunds.com

  Aug 2008 - Mar 2012

  Software test engineer

  • Develop and key player in the Selenium automation efforts written in JAVA in a TestNG framework.• Work in the Continuous Delivery Team to create and maintain an automated nightly build verification test using Jenkins.• Participate in usability testing of new products with end users to create an effective user acceptance test strategies and test scenarios • Develop and execute tests using RESTful protocols• Document, track and escalate issues using bug tracking tool Rally• Execute and analyze automated test results ran locally or on the Selenium Grid• Close interaction with Product, Design and Dev team to develop strong understanding of business requirements and objectives• Documentation of test plan and strategies to be shared throughout the team• Coordinate the execution of regression testing and performance testing throughout the team and work closely with Release team. Show less

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  Experian interactive media

  Apr 2012 - Sept 2012

  Sr. qa engineer

  - Created and presented a POC (proof of concept) on automating web application using Seleniumframework on a then (new) project supporting a brand new site for a new vertical- Execute/create complex SQL queries for back-end validation testing- Deploy builds on QA and Staging environment using Anthill.- Maintain and update automated test scripts developed on the in-house automation tool (WatiN test framework)- Develop test plan, test scenarios and test cases on assigned projects – classesusa.com- Create and update DMLs for test data inputs used on automated tests- Work closely with project team to review requirements/design for testability Show less

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  Fandango

  Sept 2012 - Jul 2023

  - Ticketing PM brand lead responsible in building out quarterly roadmap, closely working with Product and Tech leads to ensure overall alignment of company’s goals and objectives. Present Ticketing roadmap on quarterly portfolio meetings. Experienced with Jira, JQL, generating custom reports, dashboards and metrics.- Oversee all large scale Commerce Checkout projects for all platforms supported (Web, Mweb, Apps) and complex Tech initiatives (External commerce API integrations) worked on by multiple development teams- Key initiatives: Manage concurrent Point of Sale Integrations with 3rd party Exhibitors (~4 a year). PM Lead for Ads & Data Products (ex: ROKT ads in our purchase confirmation page adding $3M in OCF. Manage all backend implementation work for Compliance initiatives.- Partner with key stakeholders (Product, Tech, Marketing, Rewards, CRM, Exhibitors/Vendors, etc) for business requirements and tech specifications alignment. Work with Finance on project tracking and forecasting. Manage key business stakeholders relationships. Communicate bi-weekly Ticketing initiatives status reporting to stakeholders and update on overall progress, KPI metrics, risks, dependencies and mitigation plans (if applicable)- Coach, mentor and train new hire (1 direct report) and 4 NBCU Sports Next PM contractors with Fandango best practices and PM methodologies. Rolled out process improvements, project templates, knowledge share training and documentation not just for PMO but for functional leads and all Ticketing dev teams.- Manage and coordinate release planning and strategy across all platforms (Web, Mweb, iOS and Android), Prod Ops runbook review and handover and launch monitoring plans. Show less - Managed multiple scrum teams, facilitated all Agile Ceremonies and led successful checkout projects from inception to delivery. Closely worked with Product and Tech leads to build teams backlog. - Partnered with key stakeholders (Marketing, Rewards, etc and Vendor contacts) to ensure alignment of requirements and provide updates of project health and status, KPI metrics.- Rolled out process improvements, knowledge share training and documentation to Ticketing teams outcomes from project retrospectives (co-authored Vendor Selection process which was rolled out across Tech and all business teams impacted) - Notable Projects: Key PM lead managing our pivot to Home Entertainment around pandemic shutdown. Led Rewards Program (MCWE) for Fandango and Vudu. BE implementation of CCPA requirements (Fandango, Rotten Tomatoes, MovieTickets, Flixster, FandangoNow ( ~ 7 scrum teams total!). Successful delivery of Customer Service systems (across all Fandango brands) migration to a 3rd party system of record. Show less - Managed a scrum team (7) responsible in building and integrating APIs supporting Ticketing Operations (Payments, Loyalty, Fraud, Gift Card, Refund/Return services, etc). Weekly reporting updates to stakeholders.- Concurrently led a Production Operations dev team of 3 supporting key Ticketing business team, Customer Service and Site Operations- Notable Projects: Fandango’s Migration to new Payment system (Paypal’s Braintree) for credit card tokenization, storage, gateway and processing. Venmo Payments integration across all platforms. Show less - Supervised and managed a team of 8 ( 4 FT + 4 offshore contractors). Mentored, coached and conducted performance reviews. Rolled out process improvements, knowledge share training and Quality Assurance best practices & methodologies to QA and scrum teams. Built dashboards for bugs metrics tracking, review and identify solutions & processes for improvements.- Managed QA automation efforts reducing manual regression testing time spent by ~75%. Rolled out test plan and strategy template used for complex large scale initiatives adopted by QA organization.- Key resource and lead for Datacenter migration with Ops, Devs, Build Engineers and QA. - Partnered with Build and Tech leads to define and document new deployment processes. Show less

  • Technical Program Manager II

    May 2021 - Jul 2023

  • Senior Project Manager

    May 2019 - Apr 2021

  • Project Manager

    Nov 2017 - May 2019

  • QA Manager

    Nov 2015 - Oct 2017

  • Senior QA Engineer

    Sept 2012 - Oct 2015
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  Pluto tv

  Aug 2023 - Sept 2024

  Senior enterprise program manager

  - Enterprise End to End Enterprise Program Lead for Pluto’s top initiative to improve personalized Home experience for both linear and VOD content. Successfully launched initiative in the US across all supported platforms (Roku, Android, Apple and Connected TV). UK, Nordics and GSA region enablement planned out for Q3 2024- Close partnership with Initiative Product Stakeholder, Architect and stakeholders from Initiation Phase to Launch• Led and managed cross-functional dependencies across all teams involved (client, backend, business teams) within US, Europe and South America• Presented initiatives's high level plan and roadmap in the Senior leadership and business stakeholders quarterly planning readouts. Show less

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  The walt disney company

  Oct 2024 - now

  Senior technical program manager