
Timeline
About me
Product Leader, T-Mobile, ex-Microsoft, ex-Lucent, Startup Co-Founder
Education

Burnaby south
-High school diploma sciences
Scrum alliance
2009 - 2009Certified scrum master (csm)
Construx
2009 - 2009Risk management in depth
University of nebraska at omaha
1996 - 1998Bs computer scienceDeans List, GPA: 3.9, ranking in top 5% of class

University of nebraska at omaha
-Bachelor of science - bs computer science
Beedie school of business at simon fraser university
-Master of business administration - mba
Simon fraser university
2000 - 2001Mba technologyActivities and Societies: DJ on CJSF-FM Radio Station
Experience

Compurise technologies
Jan 1989 - Aug 1996Consultant-Web Development

Cyzap inc
Jan 1996 - Aug 1998Programmer/network analyst-Web Development-Network Deployments-Server and Workstation Hardware
.webp)
Lucent technologies (avaya)
Sept 1998 - Oct 1999Systems analystWorked with Perl, InstallShield script, C, Excel Macros and helped support systems across multiple locations.Prepared and conducted system testing requiring interfacing of hardware and software for Unified Messaging platform based on Microsoft Exchange server. Involved in the support, planning, design, and implementation of software systems technical support, network operations and telecommunication.

Health care startup
Jul 1999 - Jan 2000Director of technology operationsOne of three founders in internet startup. Co-presented business idea to several well known Venture Capital firms. Conceptualized and created business ideas from a technical perspective. Manage and implement architectural requirements for all servers, including Sun Enterprise UNIX servers and Compaq Windows Servers. Involved with data modeling sessions, architectural design, use cases, application development with Java Developers and DBA’s.

Stratford internet technologies
Mar 2000 - May 2001Project manager• Managed and created detailed timelines and scheduled release of the applications.• Managed client expectations and changes in project scope. Providing internal and external status reports.• Coordinating the development team, and acting as a liaison with the client to ensure delivery of products that meet expectations and contract deliverables.• Conduct post-launch project reviews. Ensuring a high level of customer service at all times. Conducting research and staff training on internet technologies Show less

Viavis mobile solutions
Aug 2001 - Dec 2005Technical product manager• Hands-on Project Management of wireless enterprise application products including strategic design, support, deployment and enhancements. • Developed requirements gathering specifications, functional specification, data analysis documents and developed user test cases • Conduct a competitive analysis, market profile; identify target markets and appropriate positioning.• Determine relevant market trends that may impact products and make recommendations.• Define project scope, manage deliverables, budget, milestones and schedules• Develop Product and Customer maps. Determine Pricing and Revenue models.• Streamline quality assurance process using source control, create documentation plan, utilizing defect tracking system and champion development standards. Show less

Digital dispatch systems
Jan 2006 - Jul 2007Product manager• Manage subsection of enterprise solution from inception to roll-out including Market Requirements Documents, development activities, product scheduling, marketing documentation, pricing strategies, product roadmaps, and brand strategies.•Responsible for a hosted ASP solution which includes development of the opportunity, customer and market analysis, go-to-market plan, project timeline, pricing, financial projections, and champion the overall business case•Provide commercial specification documents, supporting sales, customer service and QA•Work with various technology partners and commercial suppliers in specific customer opportunities•Facilitate meetings, champion product with firmware and software developers, use SDLC agile framework• Work among Hardware QA and Software QA teams to make sure product passes industry standard guidelines and transitions from engineering, QA, production, sales and finally customer. Show less

Rpi - reischling press, inc
Oct 2007 - Apr 2008Program manager-creating and owning the roadmap to increase functionality-Lead cross-functional resources necessary for successful product definition, design, development, release, training and support-Management of the software development lifecycle using agile approach such as SCRUM and XP.-Define product, interface and business requirements, develop detailed project plans while working with all departments to execute -Manage testing and rollout phases-Communicate and act as a liaison between manufacturing and engineering to ensure that the product requirements are met.-Implementing Change Management using ITIL Show less

Microsoft
May 2008 - Jul 2010Program manager (consultant)- TAGM - CARE Team - Technical Audience Global Marketing, Customer Acquisition and Retention- Solution Accelerators, Security & Compliance Group- Windows Live for Windows Mobile

Tideworks technology
Jul 2010 - Aug 2013Senior product manager- Manage a line of products that allow operational efficiencies at Vessel and Marine terminals.- Roadmap, prioritize and perform analysis of requirements and customer issues.

Edifecs
Sept 2013 - May 2014Senior program manager
Airbiquity
Jun 2014 - Aug 2014Senior product manager
T-mobile
Aug 2014 - nowSr. Manager, Product & Technology
Nov 2017 - nowManager, Product Management, Digital Services
Nov 2016 - Oct 2017Senior Product Manager
Aug 2014 - Oct 2016
Licenses & Certifications

Leading strategic growth
Columbia business schoolJun 2023
Certified scrum master (csm)
Scrum allianceMay 2009- View certificate

Safe 4.0 product manager/product owner
Scaled agile, inc.Jun 2017
Honors & Awards
- Awarded to Paul Chilana"About the Customer" Award T-Mobile May 2016
- Awarded to Paul ChilanaT-Mobile Direct to Consumer Rock Star Award T-Mobile Jul 2015
Languages
- enEnglish
- puPunjabi
- frFrench
- hiHindi
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