Zurin Shen

Zurin shen

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location of Zurin ShenXuhui District, Shanghai, China
Followers of Zurin Shen21 followers
  • Timeline

  • About me

    Regional Customer Service Manager Asia

  • Education

    • 杉达学院

      2003 - 2007
      学士 tourism and travel services management
  • Experience

    • Panasonic

      Jan 2008 - Mar 2013
      Customer service sales specialist
    • Quaker chemical corporation

      Jul 2013 - Jun 2017
      Sales adminstration supervisor

      Coordinate, prioritize and perform administrative support for China Primary Metals to assist in achievement of the business unit goals and objectives. Facilitate communication and provide direction in administration of facility services, clerical, and administrative services for effective operations.

    • Electrolux home

      Jun 2017 - May 2018
      Sales operations manager

      This role should integrate sales operation and trade marketing function for Electrolux Major Appliances China, build the fundamental and develop team capability to grow retail business. Support the Sales Director to structure the team, to ensure the operation excellence, as well as to achieve the sales revenue.

    • Mann+hummel group

      Sept 2018 - Apr 2020

      This role leads and manages end to end transition project starting from project’s solution architecture, transition delivery, and project’s hyper care phases. This role leads and manages activities of Sales Administration including analytics, project support and sales assistance & support, ensures effective delivery of service to all levels of internal and external customers in Sales and Customer Service team of shared service center China.

      • Project Manager

        Aug 2019 - Apr 2020
      • Supervisor Sales Administration

        Sept 2018 - Aug 2019
    • Akzonobel

      Apr 2020 - Feb 2022
      Sales support manager

      This role partners with Sales,Finance and Legal to perform pricing(follow pricing model) and contract operations.

    • Johnson matthey

      Feb 2022 - now
      Regional customer service manager

      This role is responsible for providing technical direction for the Customer Service Group in the Markets of A sia countries. Incumbent will interact with various levels of the organization including senior leadership. Driv e for results in a fast-paced environment managing multiple deadlines simultaneously to maintain expected hi gh service level.

  • Licenses & Certifications

    • Project management professional (pmp)®

      Project management institute
      Dec 2019
      View certificate certificate