Experience

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  Convergys

  Oct 2015 - Mar 2016

  Microsoft office suites technical officer

  Troubleshooting on Microsoft office suites ( word, excel and outlook)

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  Tas- information intelligence

  Apr 2017 - Aug 2018

  Information analyst

  Data Analysis & Insights: Conducted in-depth financial research to assess the net worth of U.S. millionaires, leveraging system-integrated formulas for accurate evaluations.🔹 System Analysis & Implementation: Led system analysis, testing, and documentation for platform transitions, improving supply chain efficiency through optimized workflows.🔹 Process Optimization: Spearheaded process enhancements in data management, order processing, and supplier coordination, driving greater accuracy and operational efficiency.🔹 Team Leadership & Training: Mentored and trained a team of six trainees on live projects, fostering collaboration, knowledge sharing, and operational excellence.🚀 Passionate about leveraging data-driven insights, process automation, and strategic optimization to drive business success. Let’s connect and explore opportunities to innovate and optimize! Show less

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  Hsbc electronic data porcessing private limited, bangalore

  Dec 2018 - Aug 2021

  Banking advisor

  Transaction Processing & Dispute Resolution: Managed 1,000+ monthly transactions with 100% accuracy, resolving 95% of disputes within 48 hours, boosting customer satisfaction.✅ Fraud Prevention & Payment Tracking: Investigated 200+ potential fraud cases monthly, leveraging data-driven strategies to reduce fraud incidents by 15%.✅ Account & Risk Management: Conducted risk assessments on 300+ accounts, collaborating with internal teams to reduce vulnerabilities by 20%.✅ Compliance & Audit Management: Ensured regulatory compliance for 500+ transactions per month, maintaining a 100% audit success rate.✅ Customer Due Diligence (CDD): Performed 150+ CDD checks monthly, enhancing compliance rates by 10% through precise verification.✅ Fraud Tracking Analysis (Intern): Assisted in analyzing 100+ fraud patterns, streamlining detection systems and cutting fraud detection time by 20%.🚀 Passionate about risk mitigation, compliance, and data-driven decision-making to enhance financial security and operational efficiency. Let’s connect! Show less

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  Newark electronics

  Nov 2021 - now

  Supply chain specialist

  Supply Chain & Order Management Professional |With 7+ years of experience, including 3+ years in Supply Chain Management, I specialize in post-order management, order resolution, vendor relations, and international trade compliance, ensuring seamless fulfillment and customer satisfaction.Core Expertise:✅ Post-Order Management: Resolve customer inquiries, collaborate with vendors, and ensure on-time deliveries to meet expectations.✅ Order Resolution: Manage offline queues for unauthorized returns, working with internal teams and vendors for swift issue resolution.✅ Inter-Company Orders: Track and expedite shipments across sister companies, ensuring efficient coordination and timely deliveries.✅ Special Handling & Compliance: Oversee manufacturing documentation and regulatory requirements to prevent shipment delays.✅ International Trade Compliance: Ensure orders meet global trade regulations, facilitating smooth customs clearance.✅ Self-Service & Quote Processing: Assist customers in transitioning from quotes to final orders, handling modifications and post-order support.✅ Purchasing Coordination: Partner with purchasing teams to manage vendor-driven order changes, ensuring timely fulfillment.By leveraging cross-functional collaboration, process optimization, and problem-solving, I drive efficiency, reduce delays, and enhance customer satisfaction in fast-paced supply chain environments. Let’s connect! 🚀 Show less