Experience

• 

  Mtn nigeria

  Jan 2015 - now

  - Spearheaded training sessions, improving team product knowledge by 30%.- Exceeded monthly sales targets by 15% through strategic customer outreach.- Optimised lead conversion rate by 12% through targeted outreach strategies.- Developed personalised solutions, resulting in a 25% customer retention rate.- Generated N5 million in additional revenue through upselling existing customers.- Maintained 100% accuracy in documenting customer interactions and sales data.- Innovated customer engagement, elevating satisfaction levels and loyalty by 15%.- Recognised as a top performer who consistently meets and exceeds sales objectives. Show less

  • Fixed Broadband Telesales Lead

    Feb 2023 - now

  • Customer Care Representative

    Feb 2019 - Feb 2023

  • Customer Care Executive

    Jan 2015 - Jan 2019